Building Services Manager Cardiff - Wood Street House Build to Rent

urbanbubble; Cardiff; On-site; GBP 38,000 - 44,000; Full time

Job summary

urbanbubble is seeking a Building Services Manager to oversee maintenance and compliance at their Cardiff development. This full-time role involves managing a team, enhancing customer service, and ensuring health and safety standards are met. Ideal candidates will have facilities management experience and a commitment to community building and customer care.

Benefits

10% bonus

Enhanced family leave policies

Cycle to work scheme

Season ticket loan

Enhanced sick pay

Study support

Birthday off

House purchase celebration day

Qualifications

• Experience in facilities management required.
• Property management experience preferred.
• Proven ability to deliver high standards of customer service.

Responsibilities

• Manage a team of 6 effectively.
• Conduct regular site inspections and audits.
• Oversee health and safety compliance.

Skills

Facilities management

People management

Customer service

Commercial acumen

Regulatory knowledge

Education

Rent Smart Wales qualification

Job description

We’re searching for an incredible Building Services Manager!

This full-time role is based within the development, where you will ensure the property consistently meets all maintenance, health & safety standards, and remains 100% compliant at all times while delivering exceptional customer service. You will manage a maintenance and housekeeping team.

What do we offer?

- Competitive salary up to £38,000, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support, and more.

- Enhanced annual leave including your birthday off and a day when you buy your house — because celebrating special moments with loved ones is important. Family always comes first at ub!

What will you do?

• Manage a team of 6 effectively
• Handle budget management
• Promote strong client relationships and ensure high customer satisfaction
• Develop, implement, and monitor quality processes to ensure compliance and continuous improvement
• Proactively address maintenance and cleaning issues within the development and conduct regular site inspections
• Conduct risk assessments and develop method statements
• Establish safe operational procedures considering hazards, and recommend necessary changes
• Oversee health and safety audits and follow-up actions
• Coordinate annual testing and training to ensure compliance, maintaining accurate records
• Encourage peak performance through goal setting, one-to-ones, personal development, team meetings, and reviews

What are we looking for?

• Experience in facilities management
• Property or residential management experience (preferred)
• Experience managing contractors
• People management skills with a track record of achieving results through teams
• Proven ability to deliver high standards of customer service
• Strong commercial and financial understanding
• Knowledge of relevant regulations, legislation, and best practices
• Proficiency in current health, safety, and environmental legislation

Required: Rent Smart Wales qualification or willingness to complete it within the first 3 months of employment.

We’re not your usual property company. We’re the North West’s leading property managing agent!

At urbanbubble, we’re redefining property management through community building, customer care, and innovation. Serving over 14,000 residents, we’re seeking bold, ambitious, resourceful team members to manage and create communities, exceeding customer expectations and unlocking potential.

Interested?

Apply now and join an organization that values its people at the heart of everything!

We are an equal opportunity employer and welcome applicants requiring additional support during the recruitment process.

INDHIG

Apply now

We have a fantastic opportunity for a Building Services Manager at our Build to Rent development, Wood Street House, Cardiff! You will oversee the performance of in-house and supply partner teams in delivering planned, reactive, and project-based building services for 318 luxury homes.