Building Services Maintenance Manager

Acorn Limited; Milton Keynes; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Company Events

Wellbeing Benefits – 24 hours GP for;m

25 days holiday

Salary sacrifice scheme

Job summary

Acorn Limited is seeking an experienced Building Services Maintenance Manager to oversee maintenance across Midsummer Place Shopping Centre in Milton Keynes. The role involves hands-on leadership of two engineers, managing planned and reactive maintenance, and ensuring compliance with health and safety regulations.

You will work in a busy retail environment, coordinating with clients and contractors, and maintaining CAFM records while supporting weekend cover and Duty Manager duties as required.

Qualifications

• Experience in managing building services within a busy retail environment.
• Strong knowledge of HVAC, boilers, air conditioning, controls and ventilation.
• Good understanding of Legionella compliance and safety requirements.
• IOSH certification or equivalent safety training is preferred.
• Electrical qualification recognised in the industry is required.
• Hands-on maintenance experience across mechanical & electrical services.

Responsibilities

• Lead a small team of two engineers, providing day-to-day supervision and performance oversight.
• Plan and deliver preventative and reactive maintenance across the site.
• Diagnose faults and perform repairs on building services systems.
• Ensure maintenance work complies with health and safety legislation.
• Undertake hands-on servicing and repairs when needed.
• Coordinate with clients, suppliers and contractors to deliver service excellence.
• Maintain accurate records using logbooks and CAFM systems.
• Keep management informed of maintenance activity and project updates.
• Support weekend operational cover and Duty Manager responsibilities after training.

Skills

Building services knowledge

HVAC systems

Legionella compliance

IOSH certification

Electrical qualification

Mechanical maintenance

Communication skills

MS Office (Excel/Outlook)

Independent leadership

Tools

CAFM systems

Job description

At Acorn, people are at the heart of everything we do. With over 40 years’ experience delivering market‑leading engineering and compliance services across London and the South East, we have built a reputation based on trust, technical excellence, and long‑term partnerships with our clients.

About the Role

An exciting opportunity has arisen for an experienced Building Services Maintenance Manager to join the team at Midsummer Place Shopping Centre. This is a hands‑on position responsible for delivering high‑quality engineering and maintenance services across a busy retail environment while ensuring full compliance with health, safety and statutory requirements.

Working as part of a dedicated site team, you will oversee planned and reactive maintenance activities, support operational excellence across the centre, and build strong relationships with clients, contractors and stakeholders.

Location: Milton Keynes, Midsummer Place

Salary: Depending on experience

Hours: 41.25 hours a week

Company Benefits

• Company Events
• Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
• 25 days holiday (not including bank holidays)
• Salary sacrifice scheme

Key Responsibilities

• Manage and lead a small team of two engineers, providing day‑to‑day support, guidance and performance oversight.
• Manage and deliver planned preventative and reactive maintenance across the site.
• Diagnose faults and carry out repairs across a range of building services systems.
• Oversee maintenance activities while ensuring compliance with health and safety legislation.
• Undertake hands‑on servicing, maintenance and repair works when required.
• Liaise effectively with clients, suppliers and subcontractors to ensure service excellence.
• Maintain accurate records through logbooks and CAFM systems.
• Keep site management informed of maintenance activities and project updates.
• Support weekend operational cover and undertake Duty Manager responsibilities following training.

About You

• Extensive knowledge of mechanical and electrical building services.
• Strong experience with HVAC systems, boilers, air conditioning, controls and ventilation.
• A thorough understanding of Legionella compliance.
• Good knowledge of health and safety best practice, ideally with IOSH certification.
• An industry‑recognised electrical qualification.
• Good mechanical maintenance experience.
• Strong communication and relationship‑building skills.
• Proficiency in Microsoft Office, including Excel and Outlook.
• The ability to work independently, prioritise workloads and lead by example.

What We're Looking For

We are seeking a proactive, solutions‑focused professional who takes pride in delivering outstanding service. You will be highly organised, self‑motivated and confident working within a fast‑paced environment, with the ability to develop positive relationships with clients, contractors and colleagues alike.

If you are an experienced building services professional looking for your next challenge within a prestigious shopping centre environment, we would love to hear from you.

Career Prospects at Acorn

Acorn is committed to developing its people for the long term.

Many of our engineers progress into senior engineering, specialist, or management roles as they grow within the business. We actively encourage skill development, increased responsibility, and career progression for individuals who show commitment, reliability, and a strong customer‑focused approach.

As our service offering and client base continue to grow, there are ongoing opportunities for overtime, role development, and exposure to a wide variety of technically interesting sites and systems.

Why Join Acorn?

A stable, well‑established company with over four decades of industry experience

A supportive, knowledgeable internal team that understands engineering roles

A strong focus on teamwork, professionalism, and safety

Genuine long‑term career progression opportunities

PPM‑led work across varied sites in the local and surrounding counties

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability