Building Safety Levy Officer

Hoople Ltd; Hereford; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

LGPS enrolment

31 days annual leave (pro rata)

Flexible working

Employee Assistance Programme

Professional membership fees

Retail/health benefits

Job summary

Herefordshire Council is seeking a Building Safety Levy Officer to join our Building Control team. 37 hours per week, salary £26,847–£29,071 per annum, permanent contract, located at Plough Lane Hereford.

The post involves administering the Building Safety Levy process, issuing notices, collecting payments, monitoring compliance and supporting enforcement. It offers LGPS, generous annual leave, flexible working and a supportive environment.

Qualifications

• Experience in financial administration, regulatory services, development contributions or similar administrative environments.
• Experience of processing financial transactions and maintaining accurate records.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail and a methodical approach to work.
• Strong communication skills, both written and verbal.
• Good IT skills, including experience using databases and Microsoft Office applications.
• Experience of dealing with complex customer enquiries.
• An understanding of the importance of handling confidential information appropriately.

Responsibilities

• Administer the end-to-end Building Safety Levy process.
• Assess developments to determine levy liability and applicable charges.
• Issue levy notices, invoices and payment certificates.
• Monitor payments and support recovery of outstanding balances.
• Maintain accurate records and audit trails using the council's systems.
• Provide advice and guidance on levy regulations to customers and stakeholders.
• Support compliance, investigations and enforcement activity.
• Produce reports and statistical information to support service delivery and governance

Skills

Financial administration

Regulatory services

Development contributions

Record keeping

Communication skills

IT skills

Customer enquiries

Confidential information

Tools

Databases

Microsoft Office

Job description

About The Role

Job Title: Building Safety Levy Officer
Hours: 37
Salary: HC05£26,847- £29,071 per annum
Contract: Permanent
Location: Plough Lane Hereford
Closing Date: 27/09/2026

Introduction

Herefordshire Council is seeking a motivated and detail-oriented Building Safety Levy Officer to join our Building Control team.

This is an exciting opportunity to be part of the implementation of the new Building Safety Levy, a national initiative that will help fund the remediation of building safety defects and improve safety standards across the country. As one of the first authorities to administer the levy, we are looking for someone who enjoys working with legislation, financial administration, and customer service to help deliver this important new responsibility.

The Role

As the Building Safety Levy Officer, you will be responsible for the administration of the Building Safety Levy process, including assessing levy liability, issuing notices, collecting payments, monitoring compliance, and supporting enforcement activity where necessary. You will play a key role in ensuring the council meets its statutory responsibilities while providing excellent service to developers, agents, colleagues, and members of the public.

What will you be doing?

Working closely with Building Control, Planning, Finance and Legal Services teams, you will:

• Administer the end-to-end Building Safety Levy process.
• Assess developments to determine levy liability and applicable charges.
• Issue levy notices, invoices and payment certificates.
• Monitor payments and support recovery of outstanding balances.
• Maintain accurate records and audit trails using the council's systems.
• Provide advice and guidance on levy regulations to customers and stakeholders.
• Support compliance, investigations and enforcement activity.

• Produce reports and statistical information to support service delivery and governance

About You

We are looking for someone who is highly organised, customer-focused and comfortable working with detailed information and legislation.

You will have:

• Experience in financial administration, regulatory services, development contributions or similar administrative environments.
• Experience of processing financial transactions and maintaining accurate records.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail and a methodical approach to work.
• Strong communication skills, both written and verbal.
• Good IT skills, including experience using databases and Microsoft Office applications.
• Experience of dealing with complex customer enquiries.
• An understanding of the importance of handling confidential information appropriately.

Experience within local government, construction, planning, building control, enforcement or debt recovery would be advantageous, but is not essential.

We Offer

A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £26,847 - £29,071.
• Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong.

At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together.

Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west.

Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region.

The council priorities over the next four years are set out in the Council Plan, with four main areas;

People: We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life.

Place: We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers.

Growth: We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure.

Transformation: We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money.

Don’t meet all parts of the job description?

Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [e-mail].

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.

Commitments, Covenants and Statutory Obligations

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.