Building Safety Engagement Manager

TieTalent; Southampton; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A national housing organization is looking for a Building Safety Engagement Manager to connect with communities, ensure residents feel safe, and translate complex safety information. The role involves engaging with customers, gathering feedback, and collaborating with technical teams. Strong communication skills and a caring approach to feedback are essential. This position offers a hybrid work model and competitive benefits.

Benefits

34 days leave, increasing to 39

Health cash plan up to £1140

Over 800 discounts or cashback offers

Opportunities for career growth

Generous pension and life insurance

Qualifications

• Experience in engagement or community work focused on people.
• Ability to explain complex topics clearly.
• Knowledge of building or fire safety, or willingness to learn.

Responsibilities

• Meet customers and gather feedback to improve safety.
• Convert complex info into clear updates.
• Plan and run engaging events and meetings.

Skills

Engagement experience

Ability to explain complex topics simply

Caring feedback approach

Record-keeping skills

Team mindset

Job description

About

Building Safety Engagement Manager

This is a national role, hybrid working 2 days in the office anywhere in the UK per week with occasional travel.

Permanent, full-time (37.5 hours per week)

Earn circa £50,000, negotiable based on skills and experience, plus benefits including a health cash plan.

Help people feel safe and heard where they live

Become our new Building Safety Engagement Manager. If you love connecting with others, care about doing things the right way, and want a role that truly matters, this could be your next step. You will join our Building Safety Team, focusing on our customers by listening to their concerns, sharing updates, and ensuring they feel informed, included, and safe in their homes.

This is a new role with the freedom to shape how things are done. You will manage your own diary, engage with communities, and coordinate between technical teams and residents. Your role involves translating complex safety information into simple, understandable conversations, ensuring everyone understands what is happening and why it matters. You will be at the heart of ensuring people are not just safe but also feel safe.

What you'll do

1. Meet customers and gather feedback to help shape safer homes.
2. Convert complex information into clear, simple updates.
3. Plan and run engaging events, meetings, and walkabouts.
4. Collaborate with technical teams to ensure honest and coordinated engagement.
5. Participate in handovers of new homes, ensuring safety records are accurate.
6. Log all feedback and activities clearly to inform decision-making.

Why choose us

Imagine ending each day knowing you've made a real difference in our customers' lives. We are a top 10 Great Place to Work in the UK! You will help shape this new role with support to build something effective.

What you bring

1. Experience in engagement, community work, or similar roles focused on people.
2. Ability to explain complex topics simply and clearly.
3. A caring approach to feedback, including from hard-to-reach voices.
4. Knowledge of building or fire safety, or a willingness to learn.
5. Strong record-keeping skills to meet legal safety duties.
6. A team mindset with confidence to work across departments.

Note: We cannot offer sponsorship for this role due to certificate limits; this is reviewed regularly.

Job details

• Work Monday to Friday.
• Manage your own diary, with flexible hours for longer lunches.
• Occasional evening work to meet with customers.
• Hybrid role: some days in the office or out and about, others working from home.
• Must have a vehicle insured for business purposes; mileage paid.
• Enhanced DBS check required; we pay for this.

Our culture and benefits

We value inclusion and wellbeing, supported by diversity networks (Multicultural, LGBTQIA+, Women, Disability). We strive to be a place where everyone can be themselves.

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, with options to buy more and 2 paid volunteering days.
• Health cash plan saving up to £1140 annually.
• Over 800 discounts or cashback offers.
• Recognized as a top UK Wellbeing employer.
• Opportunities for career growth.
• Generous pension and 3x salary life insurance.

Ready to join us?

Click APPLY NOW to view the full job description, learn about us, and apply. Roles may close early, so apply soon to make a difference.

Location

• Southampton, England, United Kingdom

Languages

• English