Building Safety Engagement Manager

Home Group Limited; North East; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A prominent housing organization is seeking a Building Safety Engagement Manager to connect with customers and ensure their safety and satisfaction. This hybrid role includes engaging in communities, simplifying safety information, and collaborating with technical teams to improve housing safety. Candidates should have experience in community work and a caring approach to feedback. The position offers flexible working hours and comprehensive benefits, including a health cash plan and generous leave policy.

Benefits

34 days of leave plus options for additional days

Health cash plan for dental and optical care

Discounts on shopping and holidays

Career growth support

Generous pension scheme

Qualifications

• Experience in community engagement or similar positions.
• Ability to convey complex information in a simple manner.
• A caring approach towards diverse feedback.
• Knowledge or curiosity about building and fire safety.
• Proficient record-keeping skills for legal compliance.
• Collaborative mindset with teamwork experience.

Responsibilities

• Meet customers and gather feedback for safer homes.
• Translate complex updates into clear communication.
• Organize human-centered events and meetings.
• Collaborate with technical teams for honest engagement.
• Oversee handover of new homes and ensure safety records.
• Document all feedback for informed decision-making.

Skills

Experience in engagement, community work or similar roles

Ability to explain complex information clearly

Caring approach to feedback

Knowledge of building or fire safety

Strong record-keeping skills

Team mindset and cross-department work

Job description

Building Safety Engagement Manager

This is a national role, hybrid working 2 days office based anywhere in the UK per week with the occasional travel

Permanent, full time (37.5 hpw)

Earn circa £50,000 pa negotiable based on skills and experience plus brilliant benefits including health cash plan!

Home, a place where you belong

Help people feel safe and heard right where they live by becoming our new Building Safety Engagement Manager. If you’re someone who loves connecting with others, cares deeply about doing things the right way, and wants a role that truly matters, this could be your perfect next step. You’ll be joining our Building Safety Team and spending your time where it counts most, with our customers. You’ll listen to their concerns, share important updates and make sure they feel informed, included and safe in their homes.

This is a new role with real freedom to shape how things are done. You’ll manage your own diary, get out and about in our neighbourhoods, and bring technical teams and customer voices together. You’ll turn complex safety updates into simple conversations, helping everyone understand what’s happening and why it matters. You’ll be at the heart of some of the most important work we do, making sure people aren’t just kept safe, they feel safe too.

What you’ll do

• Meet customers and gather feedback that helps shape safer homes


• Turn complex information into simple, clear updates everyone can understand


• Plan and run events, meetings and walkabouts that feel human and purposeful


• Work closely with technical teams to keep engagement honest and joined up


• Take part in handovers of new homes, making sure safety records are spot on


• Log all feedback and activity clearly so it feeds into the right decisions

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! You’ll shape this brand new role with the support to build something that truly works.

What you bring

• Experience in engagement, community work or similar people-first roles


• Ability to explain tricky things in a simple, human way


• A caring approach to feedback, including from harder-to-reach voices


• Knowledge of building or fire safety, or a curiosity to learn


• Strong record-keeping skills to help us meet legal safety duties


• A team mindset with confidence to work across different departments

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits. We do review this regularly.

Job details

• You’ll work Monday to Friday


• You’ll manage your own diary, so if you want to take a longer lunch you can use your flexi time to manage that!


• You will at times need to flex your working hours to meet with customers when it works best for them, so you may have occasional evening working.


• This is a hybrid role and you’ll spend some days each week out and about or in our offices, and the rest working from home


• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!


• You need an Enhanced DBS check done and we pay for that.

A place where you belong

We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work!

What’s in it for you?

• Enjoy 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five days more (subject to criteria) plus 2 paid days volunteering.


• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.


• 800+ discounts or cashback on shopping, holidays, and more.


• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!


• Grow your career with us, we’ll help you take the next step.


• Generous pension and 3x salary life insurance. Check more benefits online!

Ready to join us?

Click APPLY NOW to see the Building Safety Engagement Manager job description, learn about us, and for help to apply. Don’t wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email [e-mail] to discuss your reasonable adjustments.