Building Safety Co-ordinator

Optivo; Islington; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A significant housing provider in the UK is seeking a Building Safety Coordinator to support the delivery of building safety responsibilities. Responsibilities include managing enquiries, providing administrative support, and maintaining financial records. The role offers a hybrid work model with 2 days in-office and 3 days remote. Ideal candidates will have a strong background in administration and excellent communication skills.

Benefits

Pension

Life assurance

Healthcare cash plan

Eyecare & dental

Birthday leave

Retailer discounts

Cycle to work

Buy & sell annual leave

Qualifications

• Experience in housing or safety-related administration preferred.
• Ability to produce reports, documents, and emails using IT tools.
• Clear explanatory skills in communication, face-to-face or written.
• Ability to identify effective solutions to problems quickly.
• Flexibility in managing a demanding workload.

Responsibilities

• Manage incoming enquiries related to surveys and inspections.
• Oversee the operation of team mailboxes for timely query handling.
• Provide administrative support for scheduling and coordination.
• Raise work orders and follow procurement processes.
• Reconcile invoices and maintain financial records.

Skills

Strong background in administration

Confidence using IT tools

Excellent communication skills

Pragmatic problem-solving

Strong organisational skills

Job description

Building Safety Coordinator at Southern Housing

We have an exciting opportunity for a Building Safety Coordinator to join our welcoming and collaborative Building Safety team. In this role, you will play a key part in supporting the delivery of our building and fire safety responsibilities. You will be adaptable, proactive, and thrive in a fast-paced environment where priorities can shift quickly. This is a fantastic opportunity to develop your skills and knowledge in a critical area of housing safety.

You will be responsible for managing and responding to a variety of incoming enquiries related to both reactive and planned surveys, inspections, and remedial actions. You will oversee the day-to-day running of team mailboxes, ensuring all queries are handled promptly and with a high standard of customer service. Your administrative support will be key to the smooth operation of the Building Safety team, from scheduling meetings and coordinating operational activities to issuing internal and external communications.

Additionally, you will be responsible for raising work orders through our corporate systems, ensuring all procurement processes are followed, reviewing and reconciling invoices, resolving any payment discrepancies, and maintaining accurate financial records.

The role is based in our office at Farringdon and offers hybrid working arrangements of 2 days per week in the office and 3 days work from home. This is a Fixed Term Contract role until 21 September 2026.

Requirements

• A strong background in administration, ideally within a housing or safety-related environment.
• Confidence using IT tools to produce reports, documents, emails, and mail merges.
• Excellent communication skills, with the ability to explain solutions clearly and in a customer-friendly way—whether face-to-face, over the phone, or in writing.
• A pragmatic and creative approach to problem-solving, with the ability to evaluate issues and identify effective solutions quickly.
• Strong organisational skills and the ability to manage a flexible and demanding workload to meet deadlines.

In your supporting statement, please address how you meet each of the above criteria with real examples.

Important Dates

• Closing Date: 20th August 2025 at 23:59
• Shortlisting: 21st and 22nd August 2025
• Interview: Week commencing 25th August 2025

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible.

About Southern Housing

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we provide affordable homes to over 167,000 people. We are committed to creating safe, secure, and affordable homes that make a difference in people's lives.

Benefits

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailer discounts
• Cycle to work
• Buy & sell annual leave

Inclusion & Diversity

We foster a diverse and inclusive culture where everyone is respected and valued for who they are. We celebrate differences of thought, opinion, experience, and perspective, ensuring colleagues feel comfortable, belong, and are safe to be themselves at work.