Building Remediation Manager (0660)

FirstPort; Luton; On-site; GBP 45,000 - 60,000; Full time

Job summary

As a Building Remediation Manager at a leading property management firm, you will oversee projects ensuring compliance with building safety legislation. This hybrid role requires strong leadership, project management skills, and a commitment to customer service. If you have proven operational experience and thrive in dynamic environments, this is an exciting opportunity to contribute to building safety across the UK.

Qualifications

• HND/HNC, Degree, or equivalent qualifications with MIRPM/FIRPM.
• Extensive operational property management experience required.
• Formal project management qualifications or significant experience are desirable.

Responsibilities

• Lead a team providing programme management services for building remediation.
• Manage project planning, milestones, and risk management.
• Liaise with stakeholders to ensure project progress according to scope.

Skills

Operational property management experience

Leadership

Project management

Problem-solving skills

Communication

Education

HND/HNC, Degree, or equivalent qualifications

Formal project management qualifications

Job description

Job Role: Building Remediation Manager (0660)

Location: Hybrid / Luton / New Milton

As the Building Remediation Manager (Industry), you will contribute to our vision of being the UK's favourite property manager by:

1. Leading a team of Developer, Customer & Client Liaison Managers providing programme management services for building remediation funded by the construction industry.
2. Working with external consultants to create and manage project planning, milestones, risk management, and delivery of each programme.
3. Ensuring that each project is managed and progresses according to a pre-agreed scope of services with clients.
4. Liaising with developers, external clients, government officials, and internal colleagues across disciplines.
5. Instructing and developing strategies with third-party consultants, responsible for their appointment.
6. Ensuring legal processes are properly followed for property management aspects related to non-funded costs.
7. Being the key escalation point for business-as-usual questions and customer/client inquiries.

This role reports to the Head of Building Remediation and has a small number of direct reports.

Main Responsibilities

1. Leading the team and external consultants in creating and delivering strategies for works and contracting across the portfolio.
2. Reviewing and challenging programme management plans for building safety remediation projects.
3. Managing exceptions and variations to processes or timelines to meet stakeholder expectations.
4. Managing internal and external stakeholders to ensure work streams stay on track, evaluating project success, sharing lessons learned.
5. Ensuring invoices are logged and paid within SLA, reviewing and challenging irregular entries.
6. Driving customer-centric remediation activities.
7. Ensuring adherence to funding arrangements.
8. Representing FirstPort in managing outsourced and directly appointed consultants, resolving issues during the programme.
9. Implementing continuous process improvements to increase efficiency and productivity.
10. Managing risk through a risk register, highlighting blockers, and implementing mitigation solutions.
11. Managing day-to-day operations of the Developer, Customer & Client Liaison team.
12. Liaising with other team members and ensuring reports are updated.
13. Engaging with insurers and managing financial transactions related to the project.

Skills and Experience

• HND/HNC, Degree, or equivalent qualifications (including MIRPM/FIRPM).
• Extensive operational property management experience.
• People management and leadership experience.
• Knowledge of building safety legislation, government funding, health and safety, contractor management, and project management processes.
• Formal project management qualifications or significant experience (desirable).
• Ability to prioritize and meet deadlines.
• Knowledge of property management legislation (desirable).
• Ability to communicate complex building safety messages clearly.
• Problem-solving skills and experience in major project delivery.
• Understanding of H&S issues affecting work allocation.
• Regulatory knowledge (e.g., section 20, CDM).
• Flexibility to work outside usual hours as needed.

Our Values

Friendly: We care and deal warmly with people.

Inventive: We strive to improve and innovate.

Respectful: We listen and act with respect.

Skilled: We deliver high standards with pride.

Trustworthy: We are professional, reliable, and honest.