Building Portfolio Executive

Kitt; London; On-site; GBP 28,000 - 37,000; Full time

Job summary

Kitt is seeking a Building Portfolio Executive to enhance the management of their property portfolio. This role focuses on compliance, client advocacy, and operational excellence, ensuring that Kitt's unique spaces meet regulatory standards and operational requirements. Candidates should possess a background in property management and exceptional interpersonal skills.

Benefits

Generous stock option scheme

28 days holiday + Bank Holidays

12 weeks of paid parental leave

Regular socials and team events

Weekly free lunches and snacks

Financial benefits: Cycle to Work scheme

Mental health support through Plumm

Qualifications

• Previous experience in property or facilities management support role.
• Exceptional organisational and administrative skills.
• Strong ability to work cross-functionally with various teams.

Responsibilities

• Manage external building management tickets and compliance documentation.
• Monitor client requests and escalate issues to the Building Portfolio Manager.
• Maintain compliance register and coordinate inspections.

Skills

Organisational skills

Attention to detail

Communication skills

Relationship building

Problem-solving

Education

Experience in property or facilities management

Job description

Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for.

The Role

We are seeking a proactive and detail-orientated Building Portfolio Executive to support the Operations team in the day-to-day management of our buildings, ensuring that compliance documentation is kept up to date and managing external building management requests. This role is pivotal in ensuring that our property portfolio remains compliant and that operational issues are resolved efficiently.

• Client Advocacy: Represent occupier clients, working with building managers across London to solve issues efficiently using your technical expertise and relationship-building skills.
• Kitt Buildings: Help manage operations for our growing portfolio of fully managed buildings, shaping processes, mobilising new spaces, and setting a benchmark for excellence.
  

Key Responsibilities

Building Request Oversight:

• Own and manage all external building management tickets
• Triage incoming client requests, raise issues with the appropriate on-site BM or reception team and monitor progress
• Escalate delays, issues or trends to the Building Portfolio Manager in preparation for regular BM review meetings

Compliance administration:

• Maintain an up-to-date compliance register
• Schedule and coordinate timely compliance inspections, liaising with clients and building managers.
• Manage documentation workflows including RAMS, permits and follow up remedial actions
• Collate compliance reports, identify required remedial works and obtain quotes for client approval
• Track completion of compliance related tasks to ensure regulatory deadlines are met

About You

• Previous experience in a property or facilities management support role (desirable)
• Strong organisational and administrative skills, with exceptional attention to detail
• Excellent communication skills and ability to work cross-functionally with clients, building managers, and internal teams
• Ability to prioritise workload in a fast-paced environment
• A natural relationship builder who thrives on collaboration.
• Hands-on, start-up mindset with a creative approach to problem-solving.
• Strong sense of accountability and ownership of tasks

Why Kitt?

The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change.

Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours.

What We Offer

• Starting salary of between £28,000 - £37,000
• Generous stock option scheme
• 28 days holiday + Bank Holidays
• Up to 12 weeks of paid parental leave
• Pregnancy loss support leave
• Regular socials and team events
• Weekly free lunches, bi-weekly breakfasts, and snacks
• Annual company trip
• Financial benefits: Octopus MoneyCoach, Cycle to Work scheme, and Season Ticket Loans
• Mental health support through Plumm