Building Operations Administrator

University of the Arts London; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Flexible working arrangements

Inclusive employment policies

Staff Support Networks

Job summary

The University of the Arts London is seeking a Building Operations Administrator to support the operational efficiency of Central Saint Martins. This role involves coordinating day-to-day requests, managing shared trackers, and ensuring a smooth experience for all staff and visitors.

The ideal candidate will have strong administrative experience, exceptional organisational skills, and a proactive, solutions-focused approach, all within a vibrant, creative setting.

Qualifications

• Experience in a busy operational or educational environment.
• Confident in managing multiple tasks and requests.
• Strong attention to detail and organisational skills.

Responsibilities

• Coordinate day-to-day operational requests across teams.
• Support large-scale events and projects.
• Monitor building issues and maintenance updates.

Skills

Strong administrative experience

Organisational skills

Strong communication skills

Ability to manage multiple requests

Customer service orientation

Job description

If you are a highly organised, proactive administrator who enjoys being the central point of coordination in a busy operational environment this is an exciting opportunity to play a key role in keeping one of London’s most creative and dynamic campuses running smoothly.

As Building Operations Administrator, you will be based at Central Saint Martins and be a key member of the Building Operations and Events Team. The Building Operations team work alongside the Estates team to ensure Central Saint Martins is ‘building ready’ at key points throughout the year.

Working closely with the Building Operations, Events, Infrastructure and Estates teams, you’ll coordinate day-to-day operational requests, manage shared inboxes and trackers, monitor building issues and maintenance updates, and help ensure staff, students, and visitors have a positive experience across the campus. No two days will be the same — from supporting large-scale events and summer works projects to helping resolve operational challenges behind the scenes.

You’ll be at the centre of activity, helping different teams stay connected, tracking projects and requests through to completion, and supporting practical operational improvements across the college. It’s an excellent opportunity for someone looking to build a career in operations, events, facilities, or estates, within a creative higher education environment.

About you

We’re looking for someone with strong administrative and organisational experience, ideally gained in a busy operational, facilities, events, education, hospitality, or customer-focused environment. You’ll be confident managing multiple requests at once, maintaining accurate trackers and spreadsheets, and coordinating tasks across different teams. Strong communication skills are essential, as you’ll regularly liaise with colleagues, contractors, and stakeholders across the college to ensure issues are logged, updated, and resolved efficiently.

You’ll also bring a proactive and solutions-focused approach, with the ability to prioritise workloads, use initiative, and stay calm in a fast-moving environment. A positive, collaborative attitude is key, alongside a commitment to delivering excellent customer service and working inclusively with a wide range of people. This role would particularly suit someone who enjoys being organised, detail-oriented, and at the heart of day-to-day operations within a creative and collaborative setting.

Closing date: 22 June 2026 at 12:00.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.