Building Materials Shopfloor Assistant - Customer Service

Grafton Group; Watford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in Watford is seeking a hands-on team member to deliver excellent customer service while working with sawmills, paint mixers and forklifts.

You will merchandise stock displays and replenish shelves, assisting customers with building materials, with reasonable adjustments for manual handling as needed. This is a busy, branch-based role in a safety-focused environment.

Qualifications

• Customer service skills in retail/building materials context.
• Ability to work as part of a team in a busy branch environment.
• Willingness to perform manual handling with safety awareness.

Responsibilities

• Provide excellent customer service to shoppers and tradespeople.
• Operate specialist shop floor equipment (sawmill, paint mixers, forklifts).
• Merchandise stock displays and replenish shelves across the branch.
• Support safety and efficient branch operations.

Skills

Customer service

Teamwork

Safety awareness

Tools

Sawmill

Paint mixers

Forklifts

Job description

Selco Builders Warehouse in Watford is seeking a hands-on team member to deliver excellent customer service while working with sawmills, paint mixers and forklifts.

You will merchandise stock displays and replenish shelves, assisting customers with building materials, with reasonable adjustments for manual handling as needed. This is a busy, branch-based role in a safety-focused environment.