Social network you want to login/join with:
Job Summary
Macdonald & Company are delighted to be working again with a Global Real Estate Consultancy on the appointment of a Building Manager. You will work across a 70,000 sqft Grade A office asset and will be responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers, and consultants, covering hard and soft services, for a single complex building. Working closely with Property Managers, you will manage and maintain relationships with all tenants and third-party contractors.
Responsibilities:
- Prepare, monitor, and reconcile service charge budgets
- Check and approve expenditure against service charge budgets
- Provide excellent customer service to internal and external clients
- Maintain regular and effective communication with clients and tenants
- Manage site-based staff, ensuring all policies and procedures are followed
- Communicate effectively with internal teams in Property Management, support functions, and the wider Real Estate business
- Monitor and audit supplier work and service delivery
- Measure and report supplier performance against SLAs
- Manage suppliers to ensure effective, safe, and compliant delivery of all M&E services, including life safety systems, vertical transportation, and public health systems
- Collaborate with specialist consultants to deliver outcomes
- Procure goods and services following established procedures
- Develop and manage capital replacement programs
- Prepare management reports and participate in meetings as required
- Conduct regular building inspections and oversee necessary works
- Ensure compliance with health, safety, and environmental legislation
- Manage environmental activities to meet statutory obligations and industry standards (e.g., ISO14001), working with the sustainability team
- Adhere to internal procedures and policies, including Procurement, Finance, Compliance, and HR
- Maintain security and emergency procedures, taking active roles during emergencies
Person Specification:
- Experience managing in-house and supplier staff
- Strong supplier relationship management skills
- Knowledge of health, safety, and environmental standards
- Mechanical and electrical services knowledge
- Excellent written and spoken English skills
- IT proficiency in MS Office and relevant software (e.g., Meridian, Proactis, Snapshot, Tramps)
- Experience managing single-site environments
- Experience overseeing sites over 100,000 sqft and/or managing service charge budgets over £1m