Building Manager

JR United Kingdom; City Of London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading real estate group in London is seeking a Residential Building Manager to oversee a flagship Build to Rent development. Responsibilities include managing building operations, resident issues, and compliance with safety standards. The ideal candidate will have experience in residential property management and strong communication skills. This role offers a salary of up to £60,000 and is located in East London.

Qualifications

• Experience in managing premium residential buildings.
• Highly organized and confident in operational management.
• Customer-first mindset with excellent communication skills.

Responsibilities

• Manage day-to-day operations and oversee contractors and cleaning teams.
• Be the first point of contact for residents and resolve issues.
• Ensure compliance with health & safety and fire safety standards.

Skills

Residential property management

Excellent communication skills

Service charge budgets

Building compliance understanding

Education

ARLA Level 3 or similar qualifications

Job description

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Building Manager, london (city of london)

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Client:

Macdonald & Company

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

22.08.2025

Expiry Date:

06.10.2025

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Job Description:

Residential Building Manager – Premium BTR Development, London

Salary: Up to £60,000

Hours: Monday to Friday, 8:30am–5:30pm

Location: East London

Macdonald and Company are partnered with a leading real estate group to appoint a Residential Building Manager to oversee the day-to-day running of a flagship Build to Rent (BTR) development in East London.

Are you passionate about delivering best-in-class service and creating exceptional living experiences? You’ll play a central role in ensuring this high-end residential community operates smoothly, safely, and with the highest standards of customer care. Reporting to the General Manager, you’ll be the go-to person for residents, leading on everything from building operations and resident engagement to health & safety compliance and service delivery.

What You'll Be Doing:

Resident Experience & Community Management

• Be the first point of contact for residents, responding to queries, resolving issues, and fostering a warm, professional environment
• Organise quarterly resident meetings and deliver building safety engagement strategies
• Collaborate with internal teams to support tenant engagement, retention, and satisfaction

Building Operations & Compliance

• Lead the day-to-day operations of the building, ensuring presentation, maintenance, and safety standards are upheld
• Oversee contractors and cleaning teams, conduct regular site audits, and escalate major works as needed
• Maintain compliance across health & safety, fire safety, statutory checks, and sustainability targets
• Supervise on-site teams and collaborate with facilities, leasing, and tenancy colleagues
• Manage service charge budgets, monitor operational spend, and liaise with procurement for key contracts
• Support the management of commercial units within the building and work cross-functionally with estate and retail teams

About You:

We’re looking for a proactive and service-led leader with a background in managing premium residential buildings. You’ll need to be highly organised, confident managing a broad operational remit, and comfortable engaging with residents, contractors, and internal stakeholders alike.

You will ideally have:

• Experience in a similar role within residential property management (BTR, PRS, leasehold or high-end rental preferred)
• A solid understanding of building compliance, H&S, and service charge budgets
• Excellent communication skills and a customer-first mindset
• ARLA Level 3 or similar qualifications (or a willingness to work towards them)

Why Join?

You’ll be part of a dynamic and values-led property group known for its quality, ambition, and community ethos. This is an opportunity to take real ownership of a landmark residential development and contribute to a team committed to raising the bar in rental living.

Interested?

If you're a confident building or estate manager ready for your next challenge, we'd love to hear from you. Apply now or drop us a message for a confidential conversation.