Brow & Beauty Expert - Birmingham

Benefit Cosmetics; Birmingham; On-site; Confidential; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a Friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics Birmingham Sephora is seeking a Full-time Brow and Beauty Expert to connect with customers, demonstrate products, and drive sales. You’ll deliver brow services (waxing, tinting, tweezing) and work with the team to meet counter targets while supporting in-store events and promotions.

Maintain a clean, high-energy counter and provide a standout customer experience. Availability weekends and holidays is required; prior retail/customer service experience is essential.

Qualifications

• Dynamic, enthusiastic, and sales-driven.
• Passion for make-up and retail with a focus on achieving sales targets.
• Desire to provide a unique customer experience that drives loyalty and repeat business.

Responsibilities

• Consistently achieve individual retail sales goals and demonstrate products to drive sales.
• Provide brow services (waxing, tinting, tweezing) to ensure satisfaction and repeat appointments.
• Collaborate with team to meet counter and business needs and contribute to overall sales success.
• Support in-store, external, and charity events to promote products and boost sales.
• Complete daily/weekly worksheets to track sales performance and assist with counter manager administration.
• Maintain a clean, hygienic counter and displays to uphold brand standards.

Skills

Sales-driven

Customer focus

Make-up passion

Target oriented

Team collaboration

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Brow and Beauty Expert to make real connections in Sephora Birmingham.

As a Brow and Beauty Expert, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

As a Brow and Beauty Expert, your missions, will be as follows:

• Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort.
• Promotions, Events & Sales Opportunities: Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales.
• Sales Tracking & Administration: Complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies.
• Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.

Qualifications

The Bene-Fit for a Brow and Beauty Expert:

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion sales success

Bold Brows and even Bolder Opportunities as a Brow and Beauty Expert!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits Of Our Brow And Beauty Expert Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!