Broking Systems Analyst

TN United Kingdom; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated support specialist to enhance their operational efficiency. This role involves managing the Open GI system, providing frontline support, and coordinating with third-party providers. You will play a vital role in developing new processes and maintaining documentation while ensuring compliance with industry standards. The ideal candidate will have a solid background in the insurance sector, strong SQL skills, and a commitment to quality. Join a dynamic team that values collaboration and offers a hybrid working model, allowing you to balance office and remote work effectively.

Qualifications

• 2+ years of experience in the insurance industry with a focus on Open GI system.
• Strong proficiency in SQL and Microsoft Office, particularly Excel.

Responsibilities

• Provide front line support for Open GI and associated applications.
• Manage month-end processes and coordinate with third-party providers.

Skills

Open GI system administration

SQL database reporting tools

Microsoft Office (Excel)

Insurance industry experience

Knowledge of industry legislation

Collaboration skills

Commitment to quality

Teamwork

Communication skills

Job description

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Responsibilities:

1. Provide front line support for Open GI system, Puzzel mail manager system, and other associated applications used by the business.
2. Perform routing maintenance tasks, including upgrades during core business hours and system maintenance outside normal hours as needed.
3. Manage month-end processes on a rota basis outside of normal hours, including out-of-hours support.
4. Develop new system processes and documentation to enhance systems in line with strategic changes.
5. Assist in testing new software and online updates.
6. Coordinate with third-party providers regarding mutual system solutions.
7. Handle daily administration and maintain records according to internal processes.

Required Skills and Experience:

1. Experience with Open GI system administration and development.
2. Proficiency with SQL database reporting tools.
3. Strong skills in Microsoft Office, especially Excel.
4. At least 2 years of insurance industry experience and understanding of key insurance functions.
5. Knowledge of industry legislation, compliance, Consumer Duty, and TCF.
6. Ability to collaborate with business units to gather project requirements.
7. Commitment to quality and a thorough work approach.
8. Proven ability to work well within a team and develop strong working relationships.
9. Excellent written and verbal communication skills.
10. Hybrid working model: 2 days in the office, 3 days remote.