Broking Assistant

pib Group; City of Westminster; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days holiday

Pension

Healthcare support

Flexible benefits

Career development

Job summary

PIB Group's Arlington team is seeking a Broking Assistant to support the Directors, Account Executives and Handlers in acquiring new business and retaining existing clients. You will assist with client relationships, claims handling, credit control and general administration, including updates to Acturis.

We offer an attractive salary and benefits package, including 26 days' holiday, a pension, access to healthcare support and other flexible benefits.

Qualifications

• Six GCSEs including Maths and English.
• Knowledge of commercial insurance and FCA requirements is desirable.
• Proficient in Microsoft Office and able to use Acturis or similar systems.

Responsibilities

• Support renewal retention by preparing documentation and handling renewals under £5,000 premium.
• Assist with new business development and client acquisition.
• Provide claims and credit control support and maintain accurate records in Acturis.
• Offer administrative support, welcome visitors, and ensure quality assurance and regulatory compliance.
• Promote Arlington at industry events and maintain strong client relations.

Skills

Client facing

MS Office

Communication

Time management

Education

Six GCSEs including Maths and English

Tools

Acturis

Job description

Our Arlington team is looking for a Broking Assistant to support the Directors, Account Executives and Handlers in acquiring new business and retaining existing clients. You will assist with client relationships, claims handling, credit control and general administration, including updates to Acturis. Working closely with colleagues and customers, you will help deliver a professional service while ensuring quality assurance, due diligence and regulatory requirements are met. What You'll Be Doing:

• Support renewal retention by preparing documentation, completing due diligence and managing allocated renewals under £5,000 premium.
• Support your colleagues with new business development.
• Provide claims and credit control support, liaise with clients, insurers and loss adjusters, and maintain accurate records in Acturis.
• Provide administrative and office support, welcome visitors, follow quality assurance procedures and promote Arlington at relevant industry events.
  A minimum of six level passes including Maths and English.
• Demonstrate knowledge of commercial insurance, FCA requirements and market conditions, with confidence using Microsoft Office; knowledge of Acturis or other insurance systems is desirable.
• Have previous experience in a client facing role,
• Communicate effectively with clients and insurers, priorities work and meet deadlines, with a positive, customer-focused and collaborative approach.
  PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

• An attractive salary and benefits package, including 26 days' holiday, a pension, access to healthcare support and a range of other flexible benefits.
• A collaborative and supportive working environment where you can develop your industry knowledge and skills and progress your career.
• A five-day working week is based on our London office in Mayfair with a salary of £25,000.
• The opportunity to join the CII Level 3 Insurance Practitioner apprenticeship programme once employed with us.