Broker Support (Spanish speaking)

Arthur J. Gallagher & Co. (AJG); Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for an ambitious individual to join their client servicing team in Ipswich. This role offers a unique opportunity to support Brokers and Producers while utilizing your Spanish language skills. You will be instrumental in ensuring exceptional service delivery and compliance within the reinsurance sector. With a commitment to innovation and client satisfaction, this position promises a dynamic work environment where your contributions will significantly impact the business. If you're ready to take on new challenges and grow your career, this is the perfect opportunity for you.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance up to 10x salary

Health cash plan or Private medical insurance

Three fully paid volunteering days

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Qualifications

• Educated to A level standard with a willingness to study or having achieved CII qualification.
• Proficiency in Spanish is essential for client interactions.

Responsibilities

• Assist Producers and Brokers in servicing clients for outstanding service delivery.
• Compile templates and verify information for the Broking Team.

Skills

Spanish Language Proficiency

Communication Skills

Attention to Detail

Time Management

Education

A Level Education

CII Qualification (or willingness to study)

Tools

Microsoft Office Suite

Job description

Introduction

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you ready to take your career to the next level with a world-class industry leader? Gallagher Re is seeking an ambitious and proactive individual to join our Latin America & Caribbean client servicing team in Ipswich!

The successful candidate will support Brokers and Producers when they place business. We are open to experience on this role but Proficiency with the Spanish language is crucial.

If you are looking for a new challenge then apply today!

How you'll make an impact

• Assist Producers, Brokers, and Junior Broker colleagues in servicing our clients to ensure outstanding service delivery.
• Compile templates to send to global offices, verify the accuracy of received information, and update marketing sheets for the Broking Team.
• Review market security information on carriers, ensuring compliance and financial stability, and liaise with the Compliance/Sanctions Team for necessary checks.
• Foster effective communication with various collaborators, both internal and external, to facilitate smooth operations and client happiness.
• Produce data, statistics, and contractual documentation to support the placement of a client’s reinsurance program, ensuring all files are meticulously maintain
• Generate accounting entries, issue evidence of cover, debit notes, and closing instructions, and ensure timely billing within agreed timescales.
• Handle and resolve queries from clients and reinsurers promptly and efficiently.
• Ensure compliance with company policies and the Client Excellence Model (CEM) throughout the placement process.

About You

• Educated to A level standard, with a willingness to study or having already achieved the CII qualification.
• Proficiency in Spanish is essential.
• Excellent written and verbal communication skills to effectively interact with clients and team members.
• Meticulous attention to detail to ensure accuracy at all times.
• Ability to coordinate and prioritise workloads with good time management skills.
• Intermediate IT skills, particularly with the Microsoft Office suite.
• Ability to work both independently and as part of a collaborative team.
• Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.