Broker Services Administrator

Acorn by Synergie; Burgess Hill; On-site; GBP 22,000 - 26,000; Full time

Job summary

A reputable financial services company near Chipping Sodbury is seeking a Mortgage Services Administrator. This role involves providing administrative support to the Client Services team, handling calls and emails, and communicating with various stakeholders. The ideal candidate is organised, detail-oriented, and has strong communication skills. A full-time office-based position offers growth and development opportunities.

Qualifications

• Ability to prioritise workload.
• Strong attention to detail is essential.
• Excellent communication skills, both written and verbal.
• Confident liaising with clients and colleagues at all levels.
• Competent with Microsoft Excel and comfortable using in-house systems.

Responsibilities

• Provide administrative support to the Client Services team.
• Handle inbound calls and emails professionally.
• Communicate with surveyors, brokers, and corporate clients.
• Allocate and process new instructions efficiently.
• Progress chase applications to ensure timely service.
• Provide accurate quotations.
• Deliver general office and administrative support throughout the day.

Skills

Highly organised

Strong attention to detail

Excellent communication skills

Confident liaising with clients

Competent with Microsoft Excel

Job description

Mortgage Services Administrator - Financial Services

Near Chipping Sodbury Up to 26,000 Permanent Office-Based Monday-Friday 9am-5:30pm

Acorn by Synergie has an exciting opportunity for a proactive and forward-thinking individual to join a reputable financial services company near Chipping Sodbury as a Mortgage Administrator. If you're seeking stability, the chance to grow, and the opportunity to truly develop your skills, we'd love to hear from you.

About the Role:

We are looking for someone who enjoys a fast-paced environment, has a keen interest in the mortgage sector, thrives under pressure, and is confident communicating at all levels. You will receive full training and have the chance to cross-train between two internal teams, offering excellent variety and development potential.

Key Responsibilities:

• Provide administrative support to the Client Services team.
• Handle inbound calls and emails professionally.
• Communicate with surveyors, brokers, and corporate clients.
• Allocate and process new instructions efficiently.
• Progress chase applications to ensure timely service.
• Provide accurate quotations.
• Deliver general office and administrative support throughout the day.

Requirements:

• Highly organised, with the ability to prioritise workload.
• Strong attention to detail is essential.
• Excellent communication skills, both written and verbal.
• Confident liaising with clients and colleagues at all levels.
• Competent with Microsoft Excel and comfortable using in-house systems.

Ready to build a stable career and grow your expertise in a supportive, dynamic environment? Apply today - we'd love to hear from you.

Acorn by Synergie acts as an employment agency for permanent recruitment.