Responsibilities include:
- Visiting and maintaining regular contact with brokers within the region to identify, nurture and develop new business opportunities and assist in the retention of existing business.
- Liaising with the Vice President, Strategy and Distribution to engage with national broker networks and provide an understanding of their business and strategies in the region.
- Working with the UKR Marketing and Product Managers to ensure a strong Arch Insurance presence and visibility in the region.
- Supporting the underwriting teams and providing proactive support for the resolution of broker issues, regional profit objectives, renewals, etc.
- Engaging brokers in performance conversations, positively influencing business outcomes, raising awareness of Arch propositions, and understanding reasons for lost accounts.
- Maintaining a thorough understanding of Arch Insurance products, coverage levels, and unique selling points compared to competitors.
- Monitoring Arch's regional performance, identifying issues, and implementing remedial actions.
- Gathering, analyzing, and reporting market information and broker feedback to provide insights into new and emerging opportunities.
- Generating new business opportunities through broker events and relationship building.
- Ensuring compliance with regulatory and risk management responsibilities.
- Anticipating customer needs and initiatives to increase satisfaction, meeting business and production goals.
- Contributing to sales collateral and business presentations development.
- Documenting and reporting broker meetings following Arch's engagement processes.
- Reporting changes in the broker community within the region to maintain accurate records.
Leadership Skills
- Encourages teamwork and acts as a role model.
- Strong communication skills, including listening, negotiating, presenting, and report writing.
- Self-motivated with flexibility regarding location and environment.
- Provides leadership and contributes to regional business discussions.
- Strong analytical skills to interpret data and communicate decisions effectively.
- Ability to compile data and feed market intelligence into other functions.
- Ability to manage multiple priorities and meet deadlines.
Role Requirements & Skills
Skills / competencies
- Proven experience in the insurance industry, preferably underwriting or broking.
- Strong analytical background to understand business trends.
- Experience in building and managing broker relationships.
- Excellent written and interpersonal communication skills.
- Quantitative and qualitative skills, including commercial insurance metrics.
- Attention to detail, prioritization, and deadline management.
- Contribution to business planning and strategy development.
Qualifications
- Underwriting authority is a plus but not essential.
- Full driver’s license.
- Minimum A-level standard preferred.
Experience
- At least 5 years of experience developing business in a commercial insurance environment.
If you enjoy solving complex business problems, working with talented colleagues, and have an innovative mindset, Arch may be a great fit. If this role isn't right for you but you're interested in working at Arch, create a job alert by creating an account and opting in to receive notifications about relevant openings. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.