Broker Business Development Manager

HSBC; Banbury; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

HSBC is seeking a proactive Broker Development Manager to join the Commercial Brokerage Team. The role supports broker engagement strategy across the region and reports to the Regional Director, focusing on onboarding new brokers and expanding relationships with existing ones.

The ideal candidate has financial services experience, strong communication and negotiation skills, and the ability to lead cross-functional collaboration for timely onboarding and market expansion.

Qualifications

• Proven experience in business development, particularly in financial services.
• Experience with CMB clients and KBIs, and strategic client conversations.
• Strong understanding of banking products, services and markets.
• Excellent communication and negotiation skills with internal and external stakeholders.
• Analytical mindset to interpret financial data and inform decisions.
• Ability to manage multiple workstreams and meet deadlines, with strong planning.

Responsibilities

• Cultivate and manage relationships with brokers and introducers to drive opportunities.
• Develop and implement strategies to expand the broker network and onboarding.
• Collaborate with internal teams for timely terms and onboarding for brokers.
• Inspire colleagues to deliver a consistent broker proposition with Local Directors and RM's.
• Conduct market research to identify trends and growth opportunities.
• Provide training to brokers on products, credit appetite and capability.
• Ensure compliance with industry regulations in broker interactions.
• Work with marketing to create campaigns for broker engagement.
• Contribute to MI and reporting to support timely business decisions.

Skills

Business development

Communication

Negotiation

Relationship building

Analytical thinking

Time management

Influencing

Stakeholder management

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are seeking a proactive person to join the Commercial Brokerage Team in the role of Broker Development Manager.

The role of Broker Development Manager will sit within our Client Coverage business, reporting to the Regional Director, supporting with the creation and implementation of a sustainable broker engagement strategy across the Region.

The Broker Development Manager will have primary responsibility for the development of broker relationships. This will include identification and onboarding of new broker relationships to HSBC as well as the development and broadening of relationships with existing brokers.

Your responsibilities will include:

• Cultivate and manage relationships with brokers and other introducers to drive business opportunities.
• Develop and implement effective strategies to expand the bank’s network of brokers and introducers.
• Collaborate with internal teams to ensure timely issuance of indicative terms and seamless onboarding of clients introduced by brokers.
• Build relationships with Local Directors, Team Leaders and Relationship Managers inspiring and motivating colleagues to ensure a consistent broker proposition is delivered.
• Conduct market research to identify trends, competitor activities, and potential opportunities for business growth.
• Provide training and support to brokers on the bank’s products, credit appetite and capability.
• Stay informed about industry regulations and compliance requirements relevant to broker interactions.
• Work closely with the marketing team to create targeted campaigns and promotional materials for broker engagement.
• Contribute to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels within the proposition.
• Proactive and frequent involvement in the external marketplace, acting as a senior ambassador for HSBC to grow our proposition and promote the bank.

The ideal candidate for this role will have:

• Proven experience in business development, particularly in the financial services sector.
• Experience of working with and regularly interacting with CMB clients and KBIs and holding strategic client conversations with complex requirements
• Strong understanding of banking products, services, and financial markets alongside HSBCs appetite and competitive advantage.
• Excellent communication and negotiation skills with the ability to deliver compelling presentations with a willingness and ability to interact and quickly build relationships with internal and external stakeholders.
• Analytical mindset with the ability to interpret financial data and make strategic recommendations.
• Ability to work in a fast-paced environment, managing multiple workstreams and competing deadlines, with excellent time management, planning and organization skills.
• Influencing skills and ability to build positive working relationships with intermediaries, colleagues, and other stakeholders.
• Ability to influence and drive performance across the business to improve efficiency and grow business.

This is a hybrid role where the base location can be based in St Albans, Reading or Whiteley. Willingness to travel regionally and carry out regular meetings with Brokers, Team Leaders, and Relationship Managers is required.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail].