Broker Admin Support

Group 1 Automotive UK; Chelmsford; On-site; GBP 26,000; Full time

Job summary

A leading automotive company is seeking a Broker Admin Support in Chelmsford. This full-time role involves managing vehicle delivery processes and ensuring compliance with service standards. The ideal candidate will have sales administration experience and excellent organizational skills. Join a supportive team focused on delivering exceptional customer experiences.

Benefits

33 days’ annual leave, including bank holidays

Retail discounts and gym discounts

Flexible pension scheme

Family-friendly policies

Wellbeing programme

Community volunteering day

Qualifications

• Sales Administration experience required.
• Experience with multiple IT systems is essential.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage vehicle preparation and delivery to customers.
• Ensure all documentation is complete before delivery.
• Provide quoting support for the Broker network.

Skills

Sales Administration

IT Systems

Customer Interaction

Attention to Detail

Organizational Skills

Ability to Work Under Pressure

Job description

Broker Admin Support

BMW Chelmsford

Salary £25,168pa

Full time 40 hours per week Monday - Friday

Our Corporate Fleet Sales Team at BMW Chelmsford has an exciting opportunity for an experienced Sales Administrator to join their successful team. This role offers a chance to be part of a supportive company environment that fosters personal and professional growth.

This position involves managing the tasks and activities of our Fleet Sales Team to ensure vehicles are ready for delivery or collection, meeting service level agreements and compliance standards set by our National, Broker, and Local Business accounts, as well as Inchcape and OEM standards.

We seek a team-oriented individual who thrives in a fast-paced environment, possesses excellent administrative skills, and has great attention to detail.

What We Can Offer You

• 33 days’ annual leave, including bank holidays
• Retail discounts, gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme
• Family-friendly policies
• Wellbeing programme
• Recognition from peers and leadership
• Community volunteering day

What You’ll Do Day To Day

• Take ownership of vehicle preparation and delivery to customers
• Check vehicle specifications to match customer requirements
• Order delivery packs and notify customers when vehicles are en route
• Book PDI with the Service department
• Ensure all documentation is complete before delivery
• Provide quoting support for our Broker network
• Upload finance documents and order forms, ensuring compliance
• Coordinate vehicle delivery on arrival, follow up with customers, and minimize on-site vehicle time

Helpful Skills And Qualifications

We welcome applicants with a caring attitude towards delivering exceptional experiences. Key requirements include:

• Sales Administration experience
• Experience with multiple IT systems
• Experience interacting with internal/external customers
• Highly organized with great attention to detail
• Ability to work under pressure and meet deadlines

Join Our Growing Team

Group 1 Automotive is expanding. We employ over 7,000 colleagues across 114 dealerships representing 21 brands in the UK. We focus on creating outstanding, trusted experiences for our customers, partners, and team members.

Our Values

Respect, Integrity, Transparency, Teamwork, and Professionalism are at the heart of everything we do. These principles guide our interactions, community engagement, and internal relationships.