Broker Admin Assistant

Countrystyle Recycling; Borough of Swale; On-site; GBP 28,000; Full time

Job summary

Countrystyle Recycling is seeking a Broker Admin Assistant to support their sales functions through administrative tasks. This permanent, full-time position involves managing relationships with brokers, overseeing service agreements, and providing key recycling data. With a focus on customer service and excellent attention to detail, this role is integral to enhancing the company's broker service offering. Benefits include life insurance, a cycle-to-work scheme, and committed support for employee wellbeing.

Benefits

Life Insurance with access to GP24

Employee Assistance Programme

Electric Car salary sacrifice scheme

Cycle to work scheme

Company Events

GymFlex salary sacrifice

Qualifications

• Strong customer service ethos and effective communicator.
• Computer literate with excellent attention to detail.
• Able to work autonomously or as part of a team.

Responsibilities

• Build relationships with key brokers and manage service agreements.
• Provide recycling reports and data management for brokers.
• Conduct billing list checks and generate reports for brokers.

Skills

Customer Service

Communication

Attention to Detail

IT Skills

Education

Proven Administration Experience

Tools

MS Office

Job description

Job Title: Broker Admin Assistant

Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR

Salary: £28,000 per annum

Job Type: Permanent, Full time

Working Hours: Monday - Friday 42.5 hours

About Us

Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries.

About The Role

To assist and enhance Countrystyle's Sales function through administrative support of the sales team and developing the Company's broker service offering.

Responsibilities

• Building relationships with key brokers.
• Booking on all new sites for Trade Waste.
• Setting up all Service Level Agreements (SLAs) for brokers for all Trade Waste and Weighbridge.
• Provide recycling reports and figures for brokers.
• Send brokers information and breakdown of where their waste goes, what the process is & the recycling/landfill avoidance percentage.
• Undertake monthly Trade Waste billing list checks.
• Undertake weekly Weighbridge, Skips, Rollons and Artic billing list checks (price checks).
• Merge broker accounts when needed e.g. when one broker company take over another.
• Generate and supply information needed on coverage, services we provide & rate cards to brokers.
• Check, sign and return annual waste transfer notes for brokers.
• Broker weight data management - running reports and implementing changes.
• Produce brokers monthly and weekly reports.
  
  

Essential

About you:

• Strong customer service ethos
• Effective communicator across all business levels both for external and internal customers
• Computer literate (emails, MS Office)
• Excellent attention to detail
• Proven administration experience
• Able to work autonomously as well as part of a wider team.
  
  

Desirable

• Experience of Waste industry
  
  

Benefits

• Life Insurance with access to GP24
• Commitment to wellbeing through Employee Assistance Programme
• Electric Car salary sacrifice scheme for eligible employees
• Cycle to work scheme
• Company Events
• GymFlex salary sacrifice
  
  

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Customer Support, Customer Service Administrator, Sales Support Administrator, Administrative Assistant, Broker Administrator may also be considered for this role.