Broker Account Manager

Funding Circle; Camden Town; Hybrid; GBP 45,000; Full time

Job summary

A fintech company supporting small businesses is seeking a Broker Account Manager in Camden Town to manage a pipeline of loan applications through Introducers. The ideal candidate will have phone-based sales experience and strong communication skills. This role offers a competitive salary of £36,000 plus OTE of £9,000, with opportunities for hybrid working and numerous benefits to promote well-being and development.

Benefits

Hybrid working

Private Medical Insurance

Flexible benefit allowance

Learning & Development allowance

Award-winning parental leave policies

Qualifications

• Experience working in a phone-based sales environment.
• Strong communication skills with the ability to connect with people.
• Motivation by success in numbers and drive to achieve monthly targets.
• Ability to learn and explain complex concepts and products.

Responsibilities

• Nurturing your pipeline of loan applications via Introducers from SME businesses.
• Managing relationships with Introducers in your portfolio via telephone.
• Providing excellent telephone and email communications to support Introducers.
• Helping to develop and grow your Introducers accounts into key accounts.
• Growing the number of SME loan applications via each Introducer.
• Proactively identifying and mitigating risks and issues in daily operations.

Skills

Phone-based sales experience

Strong communication skills

Motivation by success in numbers

Ability to learn and explain complex concepts

Job description

providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

About the role

We are looking for a Broker Account Manager to support and drive the growth of business lending through introducers i.e. commercial mortgage/asset Introducers, business consultants, accountants etc. You will balance managing a healthy & high‑performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.

Responsibilities

• Nurturing your pipeline of loan applications via Introducers from SME businesses
• Managing relationships with Introducers in your portfolio via the telephone (not face to face)
• Demonstrating excellent telephone and email communications & supporting your introducers on a day‑to‑day basis in ensuring SME's access to finance in a quick and efficient process
• Helping to develop and grow your Introducers accounts into key accounts
• Grow the number of SME loan applications via every individual Introducer in your portfolio
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day‑to‑day

Qualities & Experience

• Experience working in a phone based sales environment
• Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills
• Motivation by success in numbers and drive to achieve your monthly targets
• Ability to learn, understand, take on feedback and explain complex concepts and products

Salary: £36,000 + £9,000 OTE

Who are we?

We are Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game‑changer of a platform with cutting‑edge data and technology that's reshaping the landscape of SME lending.

Say goodbye to lengthy applications and hello to lightning‑fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on, At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements.

We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact

To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.

As a flexible‑first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in‑office collaboration and non‑office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A few highlights

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‑advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award‑winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.