Broadcast Support Lead (Playout & OTT)

DAZN; Leeds; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Pension contributions up to 5%

Learning and development resources

Flexible working

Job summary

DAZN in Leeds is seeking a Senior Broadcast Support Engineer to lead on-shift teams, manage escalations, and ensure seamless live event delivery. You will work across playout, OTT operations and transmission infrastructure to sustain high-quality content for millions of viewers worldwide.

The role emphasizes mentoring team members, improving workflows, and collaborating with cross-functional engineering to shape the future of live video streaming.

Qualifications

• Experience with broadcast playout and OTT technologies.
• Experience in IP Transport Stream management.
• Ability to troubleshoot live broadcast issues under pressure.
• Strong collaboration across engineering and operations.

Responsibilities

• Champion best practices in broadcast technologies to ensure high-quality content delivery.
• Support engineering and operations teams to maintain exceptional broadcast standards.
• Monitor and manage IP channel outputs and the underlying infrastructure.
• Oversee routing and configuration of Transport Streams (TS) over IP circuits.
• Develop and maintain preventative maintenance schedules for transmission equipment.
• Adhere to and improve internal and external ticketing procedures.
• Collaborate with live engineering and network teams on system enhancements and future projects.
• Investigate and resolve faults, acting as primary technical escalation point within the facility.
• Ensure accurate and up-to-date technical documentation is created and maintained.
• Lead process and workflow improvements to meet evolving business needs.
• Attend internal and external meetings to support system and process optimization.
• Liaise with ingest, MCR, and other engineering teams to maintain signal continuity.

Skills

Broadcast playout

GFX insertion

IP Transport Streams

OTT encoding

Networking & routing

Satellite communications

Video compression

Stream analysis

Live broadcast pressure

Documentation & ticketing

Job description

DAZN in Leeds is seeking a Senior Broadcast Support Engineer to lead on-shift teams, manage escalations, and ensure seamless live event delivery. You will work across playout, OTT operations and transmission infrastructure to sustain high-quality content for millions of viewers worldwide.

The role emphasizes mentoring team members, improving workflows, and collaborating with cross-functional engineering to shape the future of live video streaming.