BRIONI - Sales Advisor - Bruton Street

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate ambassador to deliver a luxury experience and foster long-term client relationships. With a focus on personalized service and sales, you will play a pivotal role in enhancing the brand's reputation. This position offers a unique opportunity to thrive in a dynamic retail environment, where your skills in clienteling and communication will shine. Join a global luxury group committed to talent development and diversity, and be part of a team that values excellence and innovation in every interaction.

Qualifications

• 5+ years of experience in Retail, ideally in Men’s Formalwear.
• High standard of spoken and written English; additional languages are a plus.

Responsibilities

• Create and develop relationships with existing and new clients.
• Meet and exceed KPIs set by store management.
• Collaborate effectively with colleagues in the store.

Skills

Retail Experience

Clienteling Strategies

Attention to Detail

Communication Skills

Commercial Mindset

Job description

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Client:

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference: e355ef8c21a5

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Description

Your opportunity

You will be a key ambassador for our brand, providing a distinctive and extraordinary luxury experience in store and nurturing genuine, long-term relationships with clients. Within our boutique, you will become a vital team member by offering excellent service, driving sales through personalized clienteling actions, and immersing clients in the Brioni lifestyle.

How you will contribute

• Create and develop relationships with existing and new clients, with ongoing follow-up
• Meet and exceed KPIs set by store management, including sales value, retention, UPT, and X-selling
• Develop your client 'book' to implement effective clienteling strategies
• Create and cultivate a network of contacts to expand the potential customer base
• Gather market information: new trends, events, competitors’ activities and products
• Collaborate effectively with colleagues in the store and across the company
• Implement stock procedures according to company standards
• Embrace Brioni standards, roles, and procedures, and promptly share issues and risks

Who you are

• At least 5 years of experience in Retail, ideally in Men’s Formalwear
• Passion for sartorial culture
• High standard of spoken and written English; additional languages are a plus
• Ability to execute various clienteling strategies to initiate, retain, and develop relationships
• Attention to detail and strong planning, execution, and follow-up skills
• Commercial mindset and proactive attitude towards business growth
• Effective communicator capable of engaging and influencing clients and stakeholders
• Knowledge of luxury retail standards regarding processes, service levels, and expectations

Why work with us?

This is a fabulous opportunity to join the Brioni adventure and contribute to the development of the business within a thriving Maison in a global luxury group that offers endless learning and growth possibilities.

Talent development is a core principle at Kering, and we promote internal mobility. Our shared vision fosters leadership skills and helps employees reach their full potential in a stimulating environment.

Kering is committed to diversity and inclusion. We believe that diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. We welcome applications from all qualified candidates, regardless of background.