Breakfix Server Engineer

Lorien; Camberley; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Breakfix Server Engineer, where you'll play a crucial role in maintaining server operations at a large bank. This position requires hands-on experience with HP, Dell, and IBM servers, along with a proactive approach to troubleshooting and customer support. You'll work onsite in Camberley, collaborating with a dedicated team to ensure high-quality technical support within a live Data Centre environment. If you thrive in a dynamic setting and are eager to contribute your expertise, this opportunity is perfect for you.

Qualifications

• Expertise in break fix server engineering and configuration.
• Proficient in troubleshooting and hardware support.

Responsibilities

• Provide expert hardware support and troubleshoot server issues.
• Manage customer interactions and ensure service level agreements are met.

Skills

Break fix server engineering

HP servers

Dell servers

IBM servers

Server provisioning

Troubleshooting hardware faults

Customer service

Education

Experience in Financial Services

Job description

Sourcing Partner specializing in IT Recruitment

• Location: Camberley - Onsite 5 days a week
• Contract Duration: 10/03/25 - 02/02/26
• IR35 Status: Inside of IR35
• Rate: £24.66 per hour

My client, a large bank, is looking for a Breakfix Server Engineer to join their team based in Camberley, working on a shift pattern:

• Early - 07:00 to 14:30
• Late - 14:30 to 22:00
• Week night - 22:00 - 07:00

Due to location, candidates will need a full driving licence and access to a vehicle.

Duties Include:

• Break fix server engineer working on HP, Dell and IBM servers, server provisioning, rack, stack and configure servers.
• Support Trainee DC Engineers when required.
• Troubleshoot hardware faults and arrange replacements.
• Install and decommission redundant equipment.
• Provide expert hardware support.
• Responsible for proactive updating of customer and resolution of service.
• Co-operate and work closely with all members of the support team to ensure efficient, productive and high quality technical support and customer service to customers within the live Data Centre.
• Liaise with onsite support engineers and within other sites.
• Manage all incoming calls and emails to the data centre support function.
• Liaise with third party suppliers to report and escalate customer problems.
• Respond to customers within agreed SLA.
• Follow escalation processes; tickets to support management and other teams as required.
• Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution.

Key Skills:

• Break fix server engineer working on HP, Dell and IBM servers, server provisioning, rack, stack and configure servers.
• Experience installing and decommissioning redundant equipment.
• Experience working in Financial Services - Desirable.

If you are available and interested, please apply today!

Seniority Level:

Associate

Employment Type:

Contract

Job Function:

Information Technology