Breakfast Waiter

ETM Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

ETM Group is seeking a charismatic Breakfast Waiter/Waitress to join their vibrant London-based hospitality team. With a focus on delivering excellent guest experiences, this role offers opportunities for personal growth through learning and development programs, along with a range of perks including flexible hours and employee discounts.

Benefits

Flexible working hours available

Share of service charge

50% discount for you + 5 friends

Birthday lunch provided

Generous employee referral scheme

Shopping discounts at various stores

Apprenticeship schemes available

Access to Wagestream

Employee Assistance Program

Group wide Learning and Development opportunities

Qualifications

• 1+ year experience in breakfast buffet or a-la-carte service.
• Good level of English and comfortable with guest interaction.
• Great energy levels for early starts.

Responsibilities

• Create great experiences for guests as part of the breakfast service.
• Handle complaints professionally and turn them into compliments.
• Engage with guests energetically and maintain service standards.

Skills

Guest interaction

Complaint handling

Understanding of service steps

Job description

We're looking for a Breakfast Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Breakfast Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities.

EPIC PERKS:

• Flexible working hours available
• Share of service charge
• 50% discount for you + 5 friends at any of our venues!
• Your birthday lunch is on us
• Generous employee referral scheme - work with your friends!
• Money off your shopping at many high street stores
• Apprenticeship schemes to learn while you work
• Access to Wagestream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities

WHAT YOU'LL NEED

• 1 year + experience with (ideally) breakfast buffet or a-la-carte service
• Good level of English and comfortable with guest interaction
• Great energy levels even on early starts
• Understanding of steps of service
• Ability to handle complaints, to turn into compliments.

WORK SOMEWHERE EPIC

We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us.

Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.

Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

If you are interested in being our new Breakfast Waiter Waitress please click apply!