Breakfast Supervisor

Heartwood Collection; Greater London; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Training and development

Employee Assistance Program

Early Pay

Maternity & Paternity leave

Referral bonus up to £1,500

Food discounts at Heartwood Inns & Bre

Birthday gift

Long service recognition

Retailer discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking friendly hospitality professionals to join our expanding London team. You will help deliver great guest experiences on the floor and support service across shifts.

As a valued team member, you will assist management with shift setup, handovers, and ensuring smooth service. Prior experience in fast-paced fresh-food venues is preferred, and ongoing training is provided.

Qualifications

• At least 1 year of experience in a fast-paced, fresh food restaurant.
• People-focused with strong interpersonal skills carefully handling guest interactions.

Responsibilities

• Look after elements of service and supervise floor staff.
• Assist management with shift setup and handovers.

Skills

Interpersonal skills

Guest service

Team coordination

Job description

What we offer:

• Pay is based on National Living Wage + TRONC*
• Morning shifts to lunch service (to be discussed in interview)
• Bespoke training and development through our programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

You’re a people person with great interpersonal skills and love making guests feel special

You’re confident in looking after elements of service and team members on the floor and assisting management in the shift, set up and handovers

Ideally, at least 1 year of experience in a fast‑paced, fresh food restuarant

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship