Breakfast Supervisor

LGH Hotels Management Limited; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit

Meal on duty

Free parking

Wellbeing programs

Cycle to work

Job summary

Holiday Inn London Heathrow M4J4 is undergoing a relaunch and seeks a Breakfast Supervisor to lead our breakfast service and ensure guest experiences are welcoming and memorable.

You will coach the team, maintain high standards of food safety and presentation, and collaborate with kitchen and hotel colleagues to deliver exceptional service. Join LGH Hotels Management Limited in driving a guest-centric hospitality culture at this flagship property.

Qualifications

• Passion for hospitality and guest experiences.
• Experience in food & beverage or hotel operations.
• Leadership to inspire team.
• Strong communication and guest relation skills.

Responsibilities

• Lead and motivate breakfast team to deliver guest experiences.
• Create a welcoming atmosphere for guests.
• Coach and develop team members, building confidence and capability.
• Ensure breakfast service runs efficiently with high standards of presentation, cleanliness and safety.
• Collaborate with kitchen and hotel teams for seamless service.

Skills

Hospitality passion

Leadership

Communication skills

Teamwork

Problem solving

Organisational skills

Job description

Holiday Inn London Heathrow M4J4 is set to make an exciting return in September 2026. Following an extensive transformation, the hotel will reopen as a vibrant, contemporary destination for business travellers, holidaymakers, airline crews, conferences, and local guests alike

Start Every Day by Creating Memorable Moments

Breakfast is more than the first meal of the day—it's the first impression, the first smile, and the first opportunity to make our guests feel welcome, valued, and ready for whatever the day brings.

We're looking for a Breakfast Supervisor who loves bringing people together, thrives in a fast-paced environment, and understands that great hospitality starts with creating a sense of belonging for both guests and colleagues.

What You'll Be Doing

As our Breakfast Supervisor, you'll be the driving force behind a smooth and successful breakfast service.

You'll

• Lead and motivate the breakfast team to deliver exceptional guest experiences.
• Create a welcoming atmosphere where guests feel valued and cared for.
• Support, coach, and develop team members, helping them grow in confidence and capability.
• Ensure breakfast service runs efficiently, maintaining high standards of presentation, cleanliness, and food safety.
• Handle guest feedback positively and professionally, turning challenges into memorable moments.
• Work closely with the kitchen and hotel teams to ensure seamless communication and service.
• Take pride in every detail, from table presentation to service delivery.
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

What You'll Bring

We're looking for more than experience—we're looking for the right person.

You'll bring

• A genuine passion for hospitality and creating great guest experiences.
• Previous experience in food and beverage, restaurant, or hotel operations.
• Leadership skills that inspire trust, teamwork, and high performance.
• The ability to stay calm, organised, and positive during busy service periods.
• Strong communication skills and a natural ability to build relationships.
• Confidence in making decisions and solving problems quickly.
• High standards and attention to detail.
• A team-focused mindset with a desire to help others succeed.
• Energy, enthusiasm, and a positive attitude that guests and colleagues will remember.

Hotel

Perfectly positioned moments from Heathrow Airport and with excellent links into Central London, Holiday Inn London Heathrow M4J4 is set to make an exciting return in September 2026. Following an extensive transformation, the hotel will reopen as a vibrant, contemporary destination for business travellers, holidaymakers, airline crews, conferences, and local guests alike. With stylish guest rooms, versatile meeting and event spaces, welcoming food and beverage venues, and the trusted Holiday Inn brand behind it, the hotel is poised to become one of Heathrow’s leading hospitality destinations. More than just a hotel, this is a relaunch with ambition—creating memorable guest experiences while building a team culture centred on collaboration, development, and pride in delivering exceptional hospitality.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.