Breakfast Service Lead: Guest-Focused & Fast-Paced

Heartwood Collection; Sewardstonebury; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

EarlyPay

Employee Assistance Program

Referral Bonus

Discounts on venues

Birthday gift

Long Service Recognition

Cycle to Work Scheme

Job summary

Heartwood Collection is a multi-award-winning hospitality group operating cosy pubs and brasseries. We pride ourselves on serving fresh, seasonal dishes and providing a home-like atmosphere across more than 40 locations with ambitious growth plans.

We're seeking a people-focused team member who can support service on the floor, assist management with shifts, and contribute to a welcoming guest experience in a fast-paced, fresh-food environment.

Qualifications

• Excellent interpersonal skills and guest-service orientation.
• Experience in a fast-paced, fresh-food restaurant is preferred.

Responsibilities

• Assist management during shifts, including setup and handovers.
• Look after elements of service and supervise team members on the floor.

Skills

Interpersonal skills

Guest service

Team supervision

Job description

Heartwood Collection is a multi-award-winning hospitality group operating cosy pubs and brasseries. We pride ourselves on serving fresh, seasonal dishes and providing a home-like atmosphere across more than 40 locations with ambitious growth plans.

We're seeking a people-focused team member who can support service on the floor, assist management with shifts, and contribute to a welcoming guest experience in a fast-paced, fresh-food environment.