Breakfast Manager

Valor Hospitality; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room and board discounts across UK

Friends & family hotel stays

50% dining discount

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Valor Hospitality is seeking a friendly, proactive morning person to lead our breakfast team across UK hotels. You will greet guests as the first point of contact each day and ensure a warm, efficient breakfast service that sets a positive tone for the day.

You will coordinate with the kitchen to present the hot and cold buffet to the brand's standards, support a high-pressure environment and tailor service for corporate, leisure and group guests while maintaining exceptional levels of customer

Qualifications

• Be friendly, positive and a morning person.
• Greet guests and be their first interaction of the day.
• Oversee the running of a busy breakfast team and deliver excellent customer service.

Responsibilities

• liaise with the kitchen team to ensure the breakfast buffet—hot and cold—meets brand standards.
• Interact with guests from corporate, leisure and group bookings and set a positive tone for the day.

Job description

Are you friendly, positive and a morning person?

You enjoy greeting our guests and potentially being their first interaction of the day!

You will oversee the running of a busy breakfast team, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.

Our breakfast teams interact with 99% of our guests and help set the tone for the day ahead. Often juggling limited space in a high pressure environment and catering for corporate, leisure and group guests - all who have a different expectation and different demands of the team.

You will be liaising with the kitchen team to ensure the breakfast buffet - hot and cold is presented as the brand expects.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

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