Breakfast & Lunch Food & Beverage Assistant

Alexander House (Alexander Hotel Collection); Crawley; On-site; GBP 24,000; Full time

Job summary

A leading hotel in Crawley is seeking a Breakfast/Lunch Food & Beverage Assistant to deliver exceptional guest service in a 2 Rosette restaurant. The role includes supporting the breakfast service and a range of dining functions, ideal for individuals with a passion for guest service and quality food environments.

Benefits

4 weeks holiday increasing to 5 weeks

Free car parking

Discounted hotel accommodation

Discounted hair treatments

Discount on food & beverage

Refer a friend recruitment scheme

Qualifications

• Smart appearance and a passion for guest service.
• Experience within a quality food service hotel/restaurant.

Responsibilities

• Preparing the restaurant for breakfast/lunch service.
• Meeting and greeting guests.
• Serving food and beverages.

Skills

Communication skills

Guest service

Attention to detail

Job description

BREAKFAST/LUNCH FOOD & BEVERAGE ASSISTANT

£23,809.50 per annum + monthly service charge payment

• 4 weeks holiday increasing to 5 weeks with service.
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition, you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Role

Working in our Reflections Restaurant (2 Rosette) you will support our Breakfast Supervisor in ensuring outstanding food and beverage service to residents, spa guests and local visitors. The Breakfast/Lunch F&B Assistant also assists with preparing the restaurant ready for lunch and assist with the lunch service.

We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events. Sometimes these are used for private breakfast functions that you will assist with serving.

Main Duties Include;

• Preparing the restaurant for breakfast/lunch service
• Meeting and greeting guests
• Explaining the displayed breakfast buffet
• Taking guest breakfast orders for food and beverages
• Serving food and beverages
• Replenishing the breakfast buffet, ensuring it is fully stocked and tidy
• Completing satisfaction checks
• Resolving any service issues
• Presenting bills to guests if not resident and taking payment
• Ensuring work area is clean and tidy before departing

Requirements

• Live local with transport due to the shifts involved
• Shifts available are 6am – 3pm, 7am – 3.30-m, 5 days week including weekends.
• Smart appearance, excellent communication skills with apassion for guest service.
• Experience within a quality food service hotel/restaurant

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities and also to see sample menus for our restaurants and lounge operations.

#food and beverage #food service #F&B