Breakfast Host

Nobu Hotels; City of Westminster; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury hotel brand in Westminster is seeking a Breakfast Host to create a warm and welcoming atmosphere for guests. This role involves greeting guests, ensuring their needs are met, and supporting a collaborative team environment. Ideal candidates will have prior experience in hospitality and possess excellent communication and organizational skills. This position offers various benefits, including paid overtime and discounts at their properties.

Benefits

Paid overtime

Refer a Friend Scheme

Discounted overnight stays

Free meals while on duty

28 days holiday increasing with length of service

Qualifications

• Experience in a guest-facing hospitality role, ideally in a luxury restaurant or hotel.
• Confidence and ability to anticipate guest needs.
• Ability to work collaboratively in a team.

Responsibilities

• Greet every guest warmly to create a memorable impression.
• Prepare for service by reviewing reservations and guest requests.
• Communicate effectively with kitchen and floor teams for seamless service.
• Support and train new team members.

Skills

Excellent communication skills

Organizational skills

Positivity

Attention to detail

Job description

Overview

As a Breakfast Host (30 hours a week) in our Lounge restaurant, you will be the first point of contact for our guests, ensuring their day begins with a warm welcome and an effortless dining experience. From greeting guests with a genuine smile to anticipating needs and coordinating smoothly with the team, you will set the tone for an exceptional start to the day. You will:

Responsibilities

• Greet every guest with warmth, creating a memorable first impression
• Prepare for service by reviewing reservations, noting VIPs or special requests, and ensuring table plans are correct
• Communicate effectively with the kitchen and floor teams to deliver seamless service
• Anticipate guest needs and provide a crafted, personalised experience
• Handle feedback and resolve issues with confidence and discretion
• Support, train and welcome new team members into the breakfast team
• Work collaboratively across departments to uphold Nobu standards of Family, Crafted, Smile and Kokoro

Profile

You bring experience in a guest facing hospitality role, ideally within a luxury restaurant or hotel. You are confident, organised and attentive, with excellent communication skills and the ability to anticipate guest needs before they arise. You thrive on creating memorable first impressions and enjoy working as part of a collaborative team. Above all, you bring positivity, professionalism and a genuine smile that sets the tone for each guest's day.

About Nobu Hotels

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

Benefits

• Paid overtime
• £500 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted dry cleaning
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Innovative learning and project opportunities
• Exciting wellness and volunteering initiatives
• 28 days holiday (including bank holidays) increasing with length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty