Breakfast F&B Assistant — Create Memorable Guest Moments

Novotel London West; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Staff discounts

F&B discounts

Holiday gifts

Friend referral

Cycle to work

Attraction discounts

Taste card

Life assurance

Wage stream

EAP

Recognition program

Long service award

Job summary

Novotel London West in London is seeking a Food & Beverage Assistant to deliver warm, attentive service across our outlets. You will help create memorable moments for guests, work with a friendly team, and contribute to a smooth service in a busy 4-star hotel.

You’ll serve food and drinks promptly, listen to guest needs, make menu recommendations, handle payments, and keep tables clean. The role suits someone who stays calm under pressure and takes pride in a neat, professional appearance and

Qualifications

• High quality service and attention to detail.
• Smart, professional appearance.
• Excellent communication skills.
• Remain calm under pressure.
• Comfortable in a fast-paced environment.
• Team player and supportive.
• Approachable, positive, proactive.
• Experience in similar hospitality role a plus.

Responsibilities

• Create memorable guest experiences in F&B.
• Serve food and drinks promptly.
• Listen to guest needs and build rapport.
• Recommend menu items to guests.
• Process payments.
• Clear and reset tables.

Skills

Customer service

Communication skills

Team player

Calm under pressure

Fast-paced environment

Job description

Novotel London West in London is seeking a Food & Beverage Assistant to deliver warm, attentive service across our outlets. You will help create memorable moments for guests, work with a friendly team, and contribute to a smooth service in a busy 4-star hotel.

You’ll serve food and drinks promptly, listen to guest needs, make menu recommendations, handle payments, and keep tables clean. The role suits someone who stays calm under pressure and takes pride in a neat, professional appearance and