Breakfast Desk Receptionist

PPHE Hotel Group; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in London is seeking an experienced Breakfast Desk Receptionist to deliver outstanding service. Candidates should excel in customer interaction and thrive in fast-paced environments. Responsibilities include welcoming guests and ensuring high-quality breakfast service. The position offers competitive pay and extensive benefits, fostering a creative and hospitable environment.

Benefits

Subsidised travel after midnight

Discounted hotel rates across Europe

50% F&B discount

Wellness days annually

Free meals during shifts

Access to early pay via Wagestream

Qualifications

• Experience in high-volume customer-facing roles.
• A passion for hospitality and guest satisfaction.

Responsibilities

• Welcome guests warmly and efficiently.
• Ensure smooth breakfast service and guest satisfaction.
• Anticipate guest needs to create memorable experiences.

Skills

Customer service excellence

Ability to work in a fast-paced environment

Team collaboration

Job description

Breakfast Desk Receptionist (Host/Hostess) - Casual contract at art'otel London Hoxton

The 26-floor art'otel London Hoxton offers a stunning skyline view, extensive gallery space, and features two Banksy originals on display. The hotel has 357 guest rooms and suites, 10 meeting and event spaces, a lounge, gym, and two restaurants.

We are seeking an exceptional Breakfast Desk Receptionist, someone ambitious and dedicated, committed to providing outstanding service that delights guests.

If you have experience in fast-paced, high-volume environments and excel in delivering memorable customer experiences, this role is for you.

As our Breakfast Desk Receptionist, you will receive:

• Salary: from £13.04 (minimum contracted rate) up to approximately £15 per hour, including TRONC
• Subsidised travel after midnight (if applicable)
• Discounted hotel rates across Europe, including Radisson Hotel Group and friends & family
• 50% F&B discount at our restaurants and bars for your party
• Two wellness days per year, starting with 30 days of holiday annually, increasing with service
• Two free meals per day, including days off
• Access to 40% of your pay before payday via Wagestream
• Recommend a Friend scheme: £750
• BenefitHub discounts at various retailers and attractions
• Gym discounts and wellness schemes
• Ride to Work Scheme & free cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 Employee Assistance Programme
• Rota published at least two weeks in advance (if applicable)
• Uniforms provided and free dry cleaning (if applicable)
• Annual staff parties and events
• Company pension plan and training opportunities

As our Breakfast Desk Receptionist, your responsibilities include:

• Welcoming guests warmly and efficiently
• Exceeding guest expectations and anticipating needs to create memorable experiences
• Hosting the reception desk as the first point of contact
• Ensuring smooth breakfast service and guest satisfaction
• Being a motivated team player and inspiring colleagues
• Building positive relationships across departments to enhance the guest experience
• Starting early in the morning around 5:30/6 am on a rota basis

If you have a passion for art, culture, and hospitality, art'otel is the place where talents thrive. We aim to inspire creativity, provide sensational service, and foster a love for art and the finer things in life.

Be bold. Be creative. Be original.