Breakfast Attendant

Highgate Hotels, LP; Scarborough; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Breakfast Attendant to join their team. This part-time role involves providing exceptional service to guests in the hotel's breakfast area, ensuring a friendly and efficient experience. Responsibilities include maintaining cleanliness, preparing quality beverages, and assisting guests with their needs. The ideal candidate will possess strong communication skills and a keen attention to detail, making every guest interaction memorable. Join a dynamic team where your contributions will enhance the guest experience in a vibrant hospitality setting.

Qualifications

• Attention to detail and speed in job performance.
• Ability to evaluate options quickly and handle stressful situations.

Responsibilities

• Provide exceptional service to guests in the breakfast area.
• Maintain cleanliness and organization in service areas.
• Prepare quality beverages including coffee and cocktails.

Skills

Attention to detail

Good communication skills

Guest service skills

Numerical skills

Ability to handle stressful situations

Education

High School diploma or equivalent

Job description

Breakfast Attendant

Requisition ID: 2025-63482

Category: Food and Beverage

Job Location: US-ME-Scarborough

Property: Residence Inn Portland/Scarborough

Compensation Type

Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. With a portfolio exceeding $20B in assets and over $5B in revenues, we operate in major markets across the US and internationally. Our expertise spans all stages of hospitality development and management, including creating bespoke hotel brands and utilizing advanced revenue management tools. Our leadership team comprises some of the industry's most experienced professionals, making us a trusted partner for top ownership groups and major hotel brands. We have offices in London, New York, Dallas, and Seattle.

Location

Residence Inn Portland/Scarborough, 800 Roundwood Dr, Scarborough, ME 04074

Overview

This position is part-time, working every Friday and Saturday from 5:00 AM to 12:00 PM. The Breakfast Attendant provides exceptional service to guests in the hotel’s breakfast area, ensuring a courteous and efficient experience.

Responsibilities

• Approach all guest and employee interactions with friendliness, courtesy, and service orientation.
• Maintain a professional appearance, including proper uniform and name tag.
• Greet and seat guests promptly.
• Ensure menus are clean and presentable.
• Clear, clean, and reset tables and hotel spaces as needed.
• Keep service areas stocked, organized, and clean; complete side work each shift.
• Handle guest requests and offer alternatives when necessary.
• Coordinate with other departments regarding VIP guests.
• Support food and beverage service, including dishwashing, restocking, cleaning, and floor maintenance.
• Know standards for room service orders and menu specials.
• Handle cashiering and shift paperwork.
• Perform opening and closing duties as assigned.
• Answer questions about the hotel, local attractions, and services.
• Attend meetings and perform additional duties as requested.
• Prepare quality beverages, including coffee, tea, cocktails, and specialty drinks.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred.
• Willing to work evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving training (e.g., TIPs).
• Ability to obtain and hold a Food Handlers card.
• Ability to evaluate options quickly and calmly handle stressful situations.
• Good communication and guest service skills.
• Basic knowledge of food and beverage standards and etiquette.
• Numerical skills for handling transactions.
• Ability to read, write, and comprehend instructions.
• Patience, tact, and diplomacy in dealing with guests and staff.
• Willingness to learn and support team members.