Breakfast Assistant

Holiday Inn Express Epsom; Epsom and Ewell; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Extra day’s holiday for your birthday

Enhanced Maternity, adoption & shared]

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (£250 per ref, 5

Flexible working arrangements

Wagestream - choose when you get paid

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

Holiday Inn Express London - Epsom Downs is seeking a friendly Breakfast Assistant to greet guests, prepare and restock the breakfast area, and ensure a welcoming start to the day. You will work closely with the kitchen and front-of-house teams to deliver efficient service in a busy morning shift.

The role emphasizes high standards of cleanliness, attention to detail, and flexibility to adapt to guest needs while delivering a memorable guest experience at our hotel.

Qualifications

• Experience in food service or hospitality is a plus.
• Ability to greet guests warmly and provide friendly service.
• Strong time management to handle setup, service and cleanup.
• Team-oriented mindset to work with kitchen and front-of-house teams.
• High standards of cleanliness and hygiene.
• Willingness to work early morning shifts and adapt to guest needs.

Responsibilities

• Greet guests with a warm smile to start their day.
• Set up the breakfast buffet and dining area for service.
• Prepare and replenish breakfast items and keep areas stocked.
• Serve tea, coffee and breakfast orders with attentiveness.
• Clear tables and reset them for the next guests.
• Maintain cleanliness and hygiene across breakfast areas.
• Assist with basic kitchen prep and food handling tasks.
• Be available to answer guest questions with local knowledge.

Skills

Hospitality

Customer service

Teamwork

Time management

Attention to detail

Flexibility

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Holiday Inn Express® London - Epsom Downs hotel is walking distance from Epsom Downs Racecourse.

We're a 10-minute drive from both Epsom station, for direct trains to London Victoria and Waterloo, and the M25 motorway. A shopping spree at the Ashley Centre in Epsom town centre is a quick drive away, and you'll get to your flight at Gatwick Airport in 30 minutes. Business guests can entertain up to 20 clients in meeting rooms with countryside views, and the racecourse is great for corporate events. Local employers Atkins, Toyota and Nuffield Health are a short drive away. Let our hotel be your base for the tennis at Wimbledon, 25 minutes away by car, or playing 18 holes at Epsom Golf Club, just up the road. Kids love the rides and zoo animals at nearby Chessington World of Adventures too.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A MORNING IN THE LIFE OF A BREAKFAST ASSISTANT AT OUR HOTEL

• Greet early risers with a warm smile, creating a positive start to their day from the moment they enter the dining area.
• Set up the breakfast buffet and dining area to ensure a fresh, inviting presentation and seamless guest experience.
• Prepare and replenish breakfast items, keeping everything well-stocked and looking great throughout service.
• Serve tea, coffee, and any additional breakfast orders, maintaining a high level of attentiveness to guest needs.
• Clear tables efficiently, resetting them promptly so every guest finds a tidy, welcoming space.
• Maintain cleanliness and hygiene standards in all breakfast areas, from the buffet to guest tables.
• Assist with kitchen prep and basic food handling tasks, ensuring the kitchen team has everything ready for a smooth breakfast service.
• Be available for guest questions, providing local knowledge and recommendations to help guests make the most of their day.

What we need from you:

• A friendly, approachable attitude with a passion for making mornings special for guests.
• Great attention to detail to keep the breakfast area and buffet looking fresh, organised, and appetising.
• Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are even more important.
• Strong time management skills to manage set-up, service, and clean-up efficiently within a busy morning shift.
• A team-oriented mindset, ready to work closely with the kitchen and front-of-house teams to deliver a smooth breakfast experience.
• Flexibility and reliability, with the ability to handle early morning shifts and adapt to changing guest needs.
• High standards of cleanliness and hygiene to maintain a safe, welcoming environment for guests.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .