Brand Specialist

Harrods Limited; Thurrock; Remote; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Company pension

22 days holiday

Birthday off

In-store discount up to 33%

Season ticket loan

Job summary

Harrods in Thurrock is seeking a part-time Brand Specialist (22.5 hours) to join the H beauty team. You will provide first-class customer service, showcase deep product knowledge and build lasting relationships to support business goals while representing the H beauty brand.

Benefits include a company pension, 22 days’ holiday plus your birthday off, up to 33% in-store discount across our food hall and restaurants, and a season ticket loan.

Qualifications

• Provide first-class, personal customer service.
• Demonstrate exceptional product knowledge.
• Build quality customer relationships to achieve business goals.

Responsibilities

• Provide first-class, personal customer service to customers.
• Demonstrate exceptional product knowledge across H beauty range.
• Build quality customer relationships to achieve business goals.
• Act as ambassador for the H beauty brand and Harrods values.
• Collaborate with team to keep the shop floor running smoothly.
• Aim to achieve and exceed sales targets.

Skills

Customer service

Product knowledge

Sales targets

Team player

Organisational skills

Calm under pressure

Problem solving

Job description

Brand Specialist - Logo### Brand SpecialistApply: Thurrock: Part time: Posted Today: VAC- 55299We’re currently looking for a Part Time Brand Specialist (22.5 hours) to join our welcoming and close-knit H beauty team. H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors. **About The Role** You’ll be responsible for providing a first-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and H beauty brand. In return, you’ll enjoy a package that includes a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. **About You** You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed. You are passionate about all things beauty, but also people, H beauty and providing world class customer service, going above and beyond to create moments of delight. You’ll Also:* Have great organisational skills to keep the shop floor running smoothly* Have the ability to remain calm, and measured even when under pressure* Be resilient, and be adaptable to your audience and environment believing that anything is possible* Be a problem solver, asking questions and listening effectively* Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike* Enjoy the thrill of achieving sales targets **About Us** Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. **Our Promise To You** Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. **Uniquely You** At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook and follow us @togetherharrods on Instagram**Additional Information:****Time Type:**Permanent**Department:**H Beauty (Margo Sztaberska)