Brand Marketing Manager

Maybourne; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Brand Marketing Manager, where you will play a pivotal role in shaping the luxury experience for guests. This dynamic position involves managing brand projects, collaborating with creative teams, and ensuring the delivery of exceptional service. With a focus on innovation and a commitment to excellence, you will help elevate the Maybourne brand while enjoying a supportive environment that fosters personal and professional growth. If you are passionate about luxury marketing and ready to take on new challenges, this is the perfect opportunity for you to shine.

Benefits

Excellent salary package

Family Friendly policies

Holiday allowance increase

Travel Season Ticket Loans

Pension Scheme

Salary Sacrifice

Holiday Trading

Retail Discount

Subsidised health treatments

Complimentary dining for colleagues

Qualifications

• Bachelor's degree in relevant field and proven experience in luxury hospitality.
• Exceptional communication and organizational skills are essential.

Responsibilities

• Manage brand projects and serve as a brand guardian for Maybourne’s brands.
• Collaborate with digital marketing to enhance online presence.

Skills

Exceptional communication skills

Interpersonal skills

Organizational skills

Attention to detail

Sales experience

Customer service

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Hospitality Management

Related field degree

Tools

CRM software

Microsoft Office Suite

Job description

We are seeking an exceptional Brand Marketing Manager to join the Maybourne's Marketing team.

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne.

At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world.

Who thrives here?

You are passionate for our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job.

The Maybourne experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.

Main Duties & Responsibilities

A Brand Marketing Manager plays a key role in the marketing department providing a range of project management and creative skills thereby helping the team to effectively manage and build Maybourne’s brands.

As a Brand Marketing Manager, your responsibilities will include but will not be limited to:

1. To be a brand guardian for all of Maybourne’s brands.
2. To manage shoots independently as well as leading on the distribution of final assets.
3. To assist with larger lifestyle shoots and brand films.
4. To write comprehensive creative briefs and manage brand creation projects through to completion including product roll out/print management.
5. To design pieces of collateral as required.
6. To manage brand marketing projects with third party agencies.
7. To brief copywriters on required copy needs, evaluate and supply to necessary parties.
8. To provide administrative and project management support on large brand projects with the Director of Brand Marketing.
9. To work with the Digital Marketing team to supply content for the website, paid advertising and relevant applications.
10. To be fully conversant with your departmental standards.

Successful candidates for our Brand Marketing Manager opportunity will:

1. A bachelor’s degree in Business Administration, Hospitality Management, or a related field.
2. Proven experience in sales, membership management, or a similar role within the luxury hospitality or service industry.
3. Exceptional communication and interpersonal skills, with the ability to build rapport with high-profile clients.
4. Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
5. A passion for delivering outstanding service and creating memorable experiences for clients.
6. Proficiency in CRM software and Microsoft Office Suite.

This is a fantastic role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

1. Excellent salary package.
2. Family Friendly company policies including enhanced Maternity and Paternity Pay.
3. Holiday allowance increase after 3 and 5 years of service.
4. Travel Season Ticket Loans.
5. Pension Scheme*.
6. Salary Sacrifice.
7. Holiday Trading.
8. Retail Discount.

Health and Wellbeing Support

1. Subsidised monthly Podiatrist and Masseuse treatments.
2. Eye test vouchers and contributions towards glasses*.
3. A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
4. On and off-site Occupational Health Service.
5. Death in Service salary contribution.
6. Various wellbeing activities focused on mental and physical health.
7. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
8. Cycle to Work.

Recognition and Career Development

1. Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
2. Instant colleague recognition and award programme with generous prizes.
3. Colleague of the month nominations with generous prizes.
4. Additional paid day off to celebrate your Birthday.
5. Internal transfer and promotion opportunities.
6. In-house training and development team with a strong focus on career progression and personal growth.
7. Long service awards.
8. Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
9. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
10. 50% Food and Beverage discount* across the Maybourne.
11. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague's Children Party, etc.)
12. Wedding and Baby gifts.
13. Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing

Industries

Hospitality and Advertising Services