Brand Insights Analyst — Data-Driven Growth & Partnerships

Up Talent; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Staff discount

Sample sales

Season ticket loan

Cycle to work scheme

Private medical insurance

Job summary

Up Talent's client, a fast‑growing UK beauty brand, seeks a Customer Insights professional to own data relationships with brands and translate dashboards into commercial decisions.

You will present to external stakeholders, partner with CRM and category teams, and drive insights that improve brand growth and customer retention. Hybrid London work setup with two days in the office and three days WFH.

Qualifications

• 3+ years in customer analytics or insight, ideally with some external brand partnerships experience.
• Confident presenting to external stakeholders, up to director level.
• Strong SQL converting data into storytelling.
• Advanced in Excel, plus visualisation tools like QlikSense or Tableau.
• Retail, FMCG or loyalty background preferred.
• CRM platform knowledge is a bonus, not a requirement.

Responsibilities

• Own external brand relationships from a data sharing perspective.
• Build and own the regular reporting brand partners rely on.
• Work with the wider team to hit supplier funded income targets across Customer Insights and CRM.
• Turn data into insight that drives brand growth and unlocks further investment.
• Generate insight that helps retain our client's own customers, not just their partners' customers.
• Present analysis to brands and category teams that’s commercially sharp and actually gets acted on.
• Work with CRM to recommend insight led actions on the data sharing programme.
• Scope out analysis projects with stakeholders and design the right solution, not the easiest one.
• Support CRM and Category teams with insight at brand and category level.

Skills

SQL

Presentation

Brand analytics

Education

3+ years in customer analytics or insight

Tools

QlikSense

Tableau

Excel

Job description

Up Talent's client, a fast‑growing UK beauty brand, seeks a Customer Insights professional to own data relationships with brands and translate dashboards into commercial decisions.

You will present to external stakeholders, partner with CRM and category teams, and drive insights that improve brand growth and customer retention. Hybrid London work setup with two days in the office and three days WFH.