Brand Expert/Trainee Sales

BMW Group Retail; Oldbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Brand Expert/Trainee Sales to join their team in Oldbury. This full-time role offers a unique opportunity to engage with customers, promoting the exceptional benefits of BMW vehicles and accessories. You will be the face of the brand, initiating conversations and building lasting relationships. The ideal candidate will have a passion for customer service, a drive to learn, and the enthusiasm to thrive in a prestigious environment. With extensive training provided, this position is perfect for those who love meeting people and working within a motivated team. Join a company that values your contributions and offers a rewarding career path.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Bespoke Flexible Working Solutions

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle2Work scheme

Free onsite parking

One day a year paid voluntary/community work

Business social events

Qualifications

• Passion for delivering excellent customer service.
• Determination to expand knowledge and inspire others.

Responsibilities

• Be the first point of contact for customers and build rapport.
• Promote the benefits and unique selling points of BMW.

Skills

Customer Service

Retail Experience

Communication Skills

Motivation

Education

High School Diploma

Job description

Sytner Oldbury is looking for a Brand Expert/Trainee Sales.

Your role

You will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories, and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

1. A passion for delivering excellent customer service is a key attribute of the position.
2. Determination to expand your knowledge and inspire others.
3. Enthusiastic and self-motivated to excel in customer service.
4. We offer extensive training to allow you to develop expert knowledge of BMW.
5. A fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

A driving licence would be beneficial for this role.

Rewards

1. Enhanced Holiday Entitlement – 33 days inc. bank holidays
2. Industry-leading Maternity, Paternity and Adoption Pay
3. Career Development
4. Bespoke Flexible Working Solutions
5. Recognition of Long Service every 5 years
6. Discounted Car Schemes
7. High Street Discounts
8. Discounted Gym memberships
9. Cycle2Work scheme
10. Free onsite parking
11. One day a year paid voluntary/community work
12. Business social events