Brand & Category Operations Manager

Jd.Com; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology and service provider in e-commerce is seeking a Brand & Category Operations Manager in London. This role focuses on optimising brand and category structures for cross-border platforms, ensuring data supports strategic decisions and market growth. The ideal candidate will have a strong background in e-commerce operations and data analysis, along with excellent language skills.

Benefits

Private Healthcare

Pension Contributions

Performance Bonuses

Qualifications

• 3+ years experience in e-commerce operations.
• Strong data analysis skills.
• Proficiency in additional languages is highly desirable.

Responsibilities

• Lead the development of international retail category structures.
• Enhance the category application process and governance standards.
• Drive the optimisation of the international brand database.

Skills

Data Analysis

Brand Management

E-commerce Operations

Consumer Preferences

English

French

Dutch

German

Mandarin

Education

Degree-level education

Job description

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Learn more about us:https://corporate.jd.com

We are seeking a Brand & Category Operations Manager to join our international business operations team in the UK. This role will focus on optimising brand and category structures for JD.com’s cross-border e-commerce platforms, supporting the development of user-friendly category systems and structured brand data. The job-holder will work closely with business and product teams to ensure brand and category data supports strategic decision-making and market growth.

Key Responsibilities

• Lead the development and continuous improvement of international retail category structures that align with the shopping behaviours and expectations of overseas users.
• Streamline and enhance the category application process and governance standards, ensuring efficiency, transparency, and scalability.
• Drive the standardisation and optimisation of the international brand database, ensuring information is well-structured, reusable, and interoperable across systems and departments.
• Utilise category and brand data to conduct market analysis and track competitor trends, providing insights and strategic recommendations for product development and brand enhancement.

Requirments:

• Degree-level education or equivalent experience in a relevant field.
• 3+ years experience in e-commerce operations, with exposure to brand or category management in cross-border contexts.
• Understanding of consumer preferences and brand trends in local markets.
• Strong data analysis skills, with the ability to use data to inform operational strategies.
• Excellent command of English, both written and verbal, proficiency in additional languages (e.g. French, Dutch, German or Mandarin) is highly desirable.

What We Offer

• A pivotal role in shaping JD.com’s global brand and category strategy.
• The opportunity to work within a diverse, international team committed to growth and innovation.
• Daily collaboration with colleagues across Europe, Asia, and other global markets.
• Competitive remuneration and benefits, including private healthcare, pension contributions, and performance bonuses.
• An inclusive, collaborative culture that values innovation, integrity, and a global mindset.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.