Brand Ambassador - Self Portrait

Harvey Nichols; London; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established luxury retail player is seeking a dynamic Brand Consultant to join their vibrant Self Portrait concession in London. This role offers an exciting opportunity to immerse yourself in the world of high fashion, where you will be the first point of contact for customers, delivering exceptional service and style advice. You'll thrive in a culture that champions inclusivity and diversity, working alongside a passionate team dedicated to creating memorable shopping experiences. With a competitive commission scheme and a range of fantastic perks, this is an ideal position for fashion enthusiasts eager to make their mark in luxury retail.

Benefits

Up to 40% off fashion

Up to 40% off hospitality, foodmarket and hampers

30% off beauty and perfumery, wine and spirits

Clothing allowance

Subsidised travel card (zones 1-6)

Competitive commission scheme

Paid overtime

Charity days

Learning and development opportunities

Employee Assistance Program

Qualifications

• Experience in luxury fashion retail is preferred.
• Strong passion for fashion and excellent communication skills.

Responsibilities

• Provide expert style advice and deliver a memorable customer experience.
• Maximize sales while ensuring the department is well merchandised.

Skills

Customer Service

Fashion Knowledge

Sales Maximization

Communication Skills

Team Collaboration

Job description

BRAND AMBASSADOR - Self Portrait

Do you keep up to date with luxury fashion?
Do you love being an ambassador for luxury brands?
Do you love all things luxury retail?
If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a new Brand Consultant to join its thriving Self Portrait concession in London - Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Brand Consultant, you will work 40 hours a week in our flagship store.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Subsidised travel card (zones 1-6) on passing probation
• Competitive commission scheme
• Paid overtime

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As a Brand Consultant, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:

• Provide expert style advice about your brand to our customers
• Deliver a memorable 5* customer experience
• Be a proud ambassador for the brand and make sure you are maximising sales to our customers
• Show we are obsessed with style by making sure your department looks amazing and is merchandised really well
• You will know everything there is to know about your brand and be able to share your thoughts on current / future trends
• Work closely with your team and celebrate fabulousness wherever you see it
• Flexibility is a must; customer service can’t wait during weekends and evenings!

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.

• Have you worked with a luxury fashion brand before?
• You are stylish, fun and welcoming with a passion for fashion.
• Do you have a great knowledge and passion for all things fashion?
• Are you great at talking to people?

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.