Brand Ambassador — Retail Sales & Service

The Works Stores Ltd; Dorchester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Colleague Discount

MyWorks

Family Friendly Leave

Holiday Pay 28 days

Can-Do Academy

Stream wages access

Share Scheme

Employee Assistance

Healthcare Cash Plan

Long service awards

Job summary

The Works is looking for a Retail Sales Assistant to join our store in Dorchester on a 4-hour contract. You’ll be the face of our brand, delivering outstanding service and helping customers discover new products.

The role includes starting conversations, making recommendations, and maintaining store standards on the shop floor. You will engage with customers, stay informed about promotions, operate tills accurately and support with deliveries and stock replenishment.

Qualifications

• Proactively approach and engage with customers, start friendly conversations to understand what they’re looking for, and make helpful recommendations from our product range.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about our products, promotions and services so you can help customers make informed choices.
• Maintain excellent store standards, including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.
• Follow all procedures including health and safety and loss prevention.
• Work collaboratively with your team to meet store targets and KPIs.

Responsibilities

• Proactively engage with customers, start friendly conversations, understand their needs and recommend products.
• Deliver a friendly and knowledgeable customer experience.
• Maintain store standards including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Assist with deliveries and stockroom organisation.
• Open and close the store securely as Keyholder when applicable.

Skills

Proactive selling

Customer experience

Team collaboration

Reliability

Cash handling

Organization

Job description

The Works is looking for a Retail Sales Assistant to join our store in Dorchester on a 4-hour contract. You’ll be the face of our brand, delivering outstanding service and helping customers discover new products.

The role includes starting conversations, making recommendations, and maintaining store standards on the shop floor. You will engage with customers, stay informed about promotions, operate tills accurately and support with deliveries and stock replenishment.