Brand Ambassador - Lancaster

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in beauty is seeking a passionate Brand Ambassador to join their team. This role involves achieving sales targets while delivering exceptional customer service and maintaining brand integrity. The ideal candidate will have a strong background in beauty, excellent make-up artistry skills, and the ability to foster relationships with both customers and retail teams. Join a diverse and inclusive environment where your contributions will help shape the future of luxury skincare and cosmetics. Be part of a winning team that values creativity and personal expression.

Benefits

Access to My Coty Shop with discounts

8% employer pension contribution

Generous family and wellbeing support policies

A day off on your birthday

Qualifications

• Proven experience in beauty retail with a strong sales background.
• Ability to build relationships with in-store teams and customers.

Responsibilities

• Achieve monthly sales targets and maintain company KPIs.
• Build strong working relationships with retailer staff and management.

Skills

Sales Management

Make-up Artistry

Customer Relationship Management

Skincare Knowledge

Education

High School Diploma

Beauty Industry Certification

Tools

iPad

Job description

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BRAND NEW COUNTER LAUNCHING IN SEPTEMBER WHICH WILL BE AN EXCLUSIVE TO HARRODS

COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment.

RESPONSIBILITIES

The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards, as well as ensuring excellence of execution. The individual should have a strong sales background, proven experience in beauty, high-level make-up artistry, and preferred fragrance knowledge.

Your main focus :

• Achieve monthly sales targets and maintain company KPIs
• Lead by example as a brand ambassador, protecting the equity for Coty brands and adhering to company uniform and grooming guidelines
• Build strong working relationships with the Coty in-store team and develop relationships with retailer staff and management
• Use of iPad for email, reporting, and VM guidelines
• Build relationships with customers to influence, sell, and upsell

At Coty, our retail teams are a diverse group inspired by the vast fountain of knowledge and creativity that diversity offers. We believe everyone should be free to express who they are and who they want to be. With fearless kindness, we unite and include, enabling our people to thrive and pursue their career aspirations.

The team includes a Lancaster Business Manager, Assistant Business Manager, and 3 Brand Ambassadors. You will work closely with departments such as the Retail Management Team, Visual Merchandising Team, National Account Manager, Regional Education Ambassador, and Area Manager. Our colleagues are sales-focused skincare experts within the Lancaster portfolio. To succeed, you should be passionate, ambitious, and proud to represent this luxury brand.

Join our Coty family and be part of the winning team.

YOU ARE A COTY FIT

As an experienced Brand Ambassador in beauty retail, you have a deep passion for skincare and luxury brands, and enjoy owning and driving the business as if it were your own. You thrive in fast-paced, diverse environments.

Other requirements include:

• Knowledge and experience in the skincare industry
• A strong sales background, with experience managing targets
• The ability to build strong relationships with in-store retail teams
• Flagship store experience is desirable

OUR BENEFITS

As a Brand Ambassador, you will enjoy benefits such as:

• Access to My Coty Shop with discounts
• 8% employer pension contribution
• Generous family and wellbeing support policies
• A day off on your birthday

RECRUITMENT PROCESS

• Initial telephone or online meeting
• First online/in-person interview
• Second interview
• Receiving a proposal with employment terms

ABOUT COTY

Coty is one of the world’s largest beauty companies, with an iconic portfolio across fragrance, cosmetics, skincare, and body care. We celebrate diversity and cultivate a culture of fearless kindness. We are proud to be an equal opportunity employer, committed to an inclusive, diverse workplace where everyone can be their authentic self. Join us and help transform the world of beauty!

For more information about Coty Inc., please visit our website.