Brand Ambassador: Inspire Reading & Creativity

The Works Stores Ltd; Craigavon; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks discounts

Family Friendly Leave

Holiday 28 days +

Can-Do Academy

Stream – wage advances

Share Scheme

24/7 support – Retail Trust

Healthcare Cash Plan

Long service awards and pension

Job summary

The Works Stores Ltd is seeking a Retail Sales Assistant for an 8 hour contract in the United Kingdom. You will be the face of our brand on the shop floor, delivering exceptional service, engaging conversations and helpful product recommendations to every customer.

You’ll keep the store well-stocked, tidy, and welcoming, assist with deliveries and cash handling where applicable, and represent our values with a positive, can-do attitude in a fast-paced environment.

Qualifications

• Proactively approaching customers and starting friendly conversations to understand needs.
• Delivering a consistently high level of customer service.
• Working well within a team to achieve store goals.
• Reliability, punctuality and flexibility in shifts.
• Willingness to learn about products and promotions.

Responsibilities

• Proactively approach and engage with customers, start friendly conversations to understand what they’re looking for, and make helpful recommendations from our product range.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about our products, promotions and services to help customers make informed choices.
• Maintain excellent store standards, including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.
• Follow all operational procedures, including health and safety and loss prevention.
• Work collaboratively with your team to meet store targets and KPIs.
• Be a brilliant brand ambassador – positive, professional and passionate about what we do.
• This is an active role that involves working across different areas of the store, using stairs, handling deliveries and moving stock.

Skills

Proactively approach customers

Excellent customer service

Team player

Reliable and punctual

Flexible shifts

Job description

The Works Stores Ltd is seeking a Retail Sales Assistant for an 8 hour contract in the United Kingdom. You will be the face of our brand on the shop floor, delivering exceptional service, engaging conversations and helpful product recommendations to every customer.

You’ll keep the store well-stocked, tidy, and welcoming, assist with deliveries and cash handling where applicable, and represent our values with a positive, can-do attitude in a fast-paced environment.