Brand Ambassador, Inspire Creativity & Reading

The Works Stores Ltd; Aberdare; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks access to online discounts

Family Friendly Leave

Holiday – 28 days including bank

Can-Do Academy

Stream – wage advance

Share Scheme

24/7 support via Retail Trust

Healthcare Cash Plan

Long service awards

Pension

Life assurance

Cycle to Work

Optional charity giving

Job summary

The Works Stores Ltd in Aberdare invites you to join as a Retail Sales Assistant. On a 12-hour contract, you’ll be the face of our brand on the shop floor, delivering friendly, knowledgeable service and helping customers find products they’ll love.

You’ll keep shelves tidy, handle transactions, and support with deliveries. As a Brand Ambassador, you’ll embody our values and contribute to a welcoming store environment where every customer leaves inspired to explore, learn and play.

Qualifications

• Experience in delivering excellent customer service.
• Ability to build rapport and engage with customers on the shop floor.
• Strong communication and active listening skills.
• Proactive in making recommendations from product ranges.

Responsibilities

• Proactively approach and engage with customers, start friendly conversations, and recommend products from the range.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about products, promotions and services to help customers make informed choices.
• Maintain store standards, merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.
• Follow health and safety and loss prevention procedures.
• Work with your team to meet store targets and KPIs.
• Be a brilliant brand ambassador who represents our brand positively.

Skills

Customer engagement

Brand ambassador

Sales skills

Communication

Job description

The Works Stores Ltd in Aberdare invites you to join as a Retail Sales Assistant. On a 12-hour contract, you’ll be the face of our brand on the shop floor, delivering friendly, knowledgeable service and helping customers find products they’ll love.

You’ll keep shelves tidy, handle transactions, and support with deliveries. As a Brand Ambassador, you’ll embody our values and contribute to a welcoming store environment where every customer leaves inspired to explore, learn and play.