Brand Ambassador & Creative Customer Advisor

The Works Stores Ltd; Truro; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Colleague Discount

MyWorks

Family Leave

Holiday 28 days

Training & Development

Wage Stream (50% advances)

Share Scheme

Healthcare Plan

Cycle to Work

Job summary

The Works Stores Ltd is seeking a Retail Sales Assistant to join our team in a part-time capacity. You will be the face of our brand on the shop floor, delivering excellent customer service, engaging with shoppers and helping them find products that spark creativity and play.

You’ll work to keep the store welcoming, well-stocked and tidy, while developing knowledge of our ranges and promotions. We offer training opportunities, staff discounts and inclusive benefits.

Qualifications

• Approach customers proactively to identify needs and recommend products.
• Deliver a friendly, knowledgeable customer experience.
• Stay informed about products, promotions and services.
• Maintain store standards, merchandising, cleanliness and stock.
• Operate tills and handle transactions.
• Support with deliveries and stockroom.

Responsibilities

• Proactively approach and engage with customers, start friendly conversations to understand what they’re looking for, and make helpful recommendations from our product range.
• Deliver a friendly, knowledgeable and consistently amazing customer experience.
• Stay informed about our products, promotions and services so you can help customers make informed choices.
• Maintain excellent store standards, including merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support with deliveries, stockroom organisation and product availability.

Skills

Customer service

Communication

Teamwork

Reliability

Tools

Cash register

Job description

The Works Stores Ltd is seeking a Retail Sales Assistant to join our team in a part-time capacity. You will be the face of our brand on the shop floor, delivering excellent customer service, engaging with shoppers and helping them find products that spark creativity and play.

You’ll work to keep the store welcoming, well-stocked and tidy, while developing knowledge of our ranges and promotions. We offer training opportunities, staff discounts and inclusive benefits.