Branch Team Manager

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading legal services provider in Birmingham as a Branch Team Manager. In this role, you'll lead a team of Legal Advisors to ensure outstanding client service and compliance while fostering a culture of continuous improvement and professional development. If you're ready to drive success in a supportive environment, we want to hear from you!

Benefits

Exciting Career Progression Opportunities

Annual Career Planning Support

Empowering Culture

Team Celebrations and Events

Rewards & Recognition Programme

Comprehensive Health Benefits

Qualifications

• Experience in managing Wills, Trusts, and Powers of Attorney.
• Exceptional communication and mentoring skills.
• Results-driven mindset and problem-solving abilities.

Responsibilities

• Manage a personal caseload involving Wills, Trusts, and Powers of Attorney.
• Lead and mentor Legal Advisors for enhanced performance.
• Monitor business performance and compliance with standards.

Skills

Leadership

Communication

Problem Solving

Conflict Resolution

Education

Strong legal experience in Private Client Law

Job description

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Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services throughout the UK. We are fully authorised and regulated by the Solicitors Regulation Authority (SRA). We have built a network across the country which work together on a mission to change the way people think about making a Will and preserve not only our clients’ financial assets but their emotional assets too, for future generations. We are here to protect memories, not just money…

Our mission is to proactively look after our clients throughout their lifetime ensuring that their estate planning documents are always accurate and up to date, and that they have diverse and innovative opportunities to choose how they want to be remembered for the benefit of future generations.

We believe that making a Will is a lot more than just an allocation of physical assets. It’s your chance to leave behind memories and legacies for future generations, ensuring your wishes are respected and that your loved ones are taken care of emotionally as well as financially.

Our drive to deliver our service comes from a passion to help keep families together during one of the most difficult times a person can face

• Exciting Career Progression Opportunities: We take pride in nurturing home-grown talent and helping you advance within the company.
• Annual Career Planning Support: Share your ambitions, and we’ll work with you to achieve your personal and professional goals.
• Empowering Culture: Enjoy a workplace built on empowerment and ownership—where collaboration replaces hierarchy.
• Team Celebrations and Events: From fun socials to company get-togethers, there’s always something happening to bring us together.
• Rewards & Recognition Programme’s: Your hard work won’t go unnoticed—we celebrate achievements and reward success.
• Comprehensive Health Benefits: Through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those "healthy extras" you deserve.

Role Summary:

As a Branch Team Manager, you will lead and develop a team of Legal Advisors, ensuring excellence in client service, compliance, and business performance. You will drive team engagement, foster a culture of continuous improvement, and contribute to the growth of our Birmingham branch.

Main duties and responsibilities

• Oversee and manage a personal caseload involving Wills, Trusts, and Powers of Attorney.
• Lead, mentor, and coach both new and experienced Legal Advisors to enhance their skills and performance.
• Conduct performance reviews, provide 1:1 coaching, and deliver structured team meetings.
• Monitor business performance, track individual and team targets, and implement strategies to drive success.
• Ensure compliance with internal and regulatory standards while promoting best practices.
• Act as an ambassador for Right Legal Group, building strong relationships internally and externally.
• Strong legal experience in Private Client Law, particularly in Wills, Trusts, and Powers of Attorney.
• Exceptional communication skills and a passion for delivering outstanding client service.
• Proven ability to lead by example, maintaining the highest standards of professionalism and compliance.
• Dedication to supporting, mentoring, and developing team members.
• A results-driven mindset with the ability to motivate and inspire others.
• Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
• Excellent organisational skills, including diary management and performance tracking.
• Energy / drive – high energy and drive to support the team in achieving daily targets and in turn, monthly/yearly targets
• Problem solving – identify issues and find solutions
• Organisation – this includes monitoring business books, diaries, fee earner tracker

This is an exciting opportunity to take the next step in your legal career with a firm that values innovation, client care, and professional growth. If you’re ready to lead a team in a dynamic and rewarding environment, we’d love to hear from you!

Apply today and become part of the Right Legal Group family.