Branch Supervisor (Scotmid)

Investinwestlothian; East Calder; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated Branch Supervisor to join their team. This role is vital for maintaining high store standards and ensuring customer satisfaction. You will lead by example, motivating your team in food preparation, service, and stock management. With a strong focus on community, this position offers a chance to make a real impact in the local area. If you have a passion for customer service and team development, this is the perfect opportunity for you to grow and thrive in a supportive environment.

Qualifications

• Previous supervisory experience in retail is an advantage.
• Strong customer service and teamwork skills are essential.

Responsibilities

• Ensure store standards are maintained and the store is safe.
• Motivate the customer service team to provide excellent service.

Skills

Customer Service

Team Leadership

Food Safety

Stock Management

Education

High School Diploma

Job description

Job Description:
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence.

Experience And Qualifications:
As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.