Branch Supervisor / Manager – Freight Forwarding

SDW Recruitment Ltd; Southampton; On-site; GBP 45,000 - 52,000; Full time

Job summary

A well-established freight forwarder seeks an Import Manager in Southampton. This role entails overseeing the branch's daily operations, managing a team, and ensuring excellent customer service. The right candidate will have experience in freight forwarding and a track record in supervisory roles, with a competitive salary and benefits on offer.

Benefits

25 days holiday

Pension plan

Bonus

Qualifications

• Previous freight forwarding experience required.
• Experience in a supervisory or managerial role necessary.
• Familiarity with customs procedures and key account management important.

Responsibilities

• Supervise staff and manage client issues.
• Ensure high standards of customer service during operations.
• Mentor and develop team members.

Skills

Freight forwarding

Supervisory experience

Customs procedures

Key account management

IT knowledge

Job description

Do you have solid sea & road freight forwarding experience? Perhaps a team leader or a senior forwarder looking to move into a supervisory role?

This role will report to the Operations Director, where you have full responsibility of the day-to-day running of the branch, workload of a team of around 10 forwarders, full branch P+L & growing / maintaining customer relationships.

The Role:

You will be responsible for supervising staff, dealing & resolving any client issues, whilst ensuring great customer service is delivered at all times.
Your will be key in developing & mentoring staff and be the go-to person for most matters.
You’ll also be hands on during busy periods, working with & mentoring your team, providing a great relaxed, yet professional working environment.

Essential Criteria:

• Previous freight forwarding experience
• Previous supervisory / managerial experience
• Customs procedures
• Key account management
• Good IT knowledge

Import Manager | Logistics | Import / Export Supervisor | Freight Forwarder

About the Company:

Our client is a well-established freight forwarder with offices around the UK.

Salary & Benefits:
Our client is looking to pay a competitive salary for the right candidate in the region of £45K + bonus, depending on experience. 25 days holiday & pension.

Apply today – immediate interviews being held.