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Branch Supervisor / Manager – Freight Forwarding

SDW Recruitment Ltd

Southampton

On-site

GBP 45,000 - 52,000

Full time

26 days ago

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Job summary

A well-established freight forwarder seeks an Import Manager in Southampton. This role entails overseeing the branch's daily operations, managing a team, and ensuring excellent customer service. The right candidate will have experience in freight forwarding and a track record in supervisory roles, with a competitive salary and benefits on offer.

Benefits

25 days holiday
Pension plan
Bonus

Qualifications

  • Previous freight forwarding experience required.
  • Experience in a supervisory or managerial role necessary.
  • Familiarity with customs procedures and key account management important.

Responsibilities

  • Supervise staff and manage client issues.
  • Ensure high standards of customer service during operations.
  • Mentor and develop team members.

Skills

Freight forwarding
Supervisory experience
Customs procedures
Key account management
IT knowledge

Job description

Do you have solid sea & road freight forwarding experience? Perhaps a team leader or a senior forwarder looking to move into a supervisory role?

This role will report to the Operations Director, where you have full responsibility of the day-to-day running of the branch, workload of a team of around 10 forwarders, full branch P+L & growing / maintaining customer relationships.

The Role:

You will be responsible for supervising staff, dealing & resolving any client issues, whilst ensuring great customer service is delivered at all times.
Your will be key in developing & mentoring staff and be the go-to person for most matters.
You’ll also be hands on during busy periods, working with & mentoring your team, providing a great relaxed, yet professional working environment.

Essential Criteria:

  • Previous freight forwarding experience
  • Previous supervisory / managerial experience
  • Customs procedures
  • Key account management
  • Good IT knowledge

Import Manager | Logistics | Import / Export Supervisor | Freight Forwarder

About the Company:

Our client is a well-established freight forwarder with offices around the UK.

Salary & Benefits:
Our client is looking to pay a competitive salary for the right candidate in the region of £45K + bonus, depending on experience. 25 days holiday & pension.

Apply today – immediate interviews being held.

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